Findings with my new 2022 SV Plus and Carplay and Crackling sounds

[Learjet]

If I disable the cellular data transmission, can I still use the Nissan EV Connect app if I'm connected via WiFi?

I would say no...since my car doesn't connect to WIFI when off. Only when powered up or charging is the WIFI active.

[Sportdoggie]

Hi - I'm just chiming in here to say that I tried this on my 2022 Leaf SV and it made no difference. Just FYI.

[technocat11]

I just joined this forum today to offer this possible solution. I have a 2020 Leaf SV Plus and my wife and I have been beating our heads against a wall about this issue since the day we bought it.

Had tried disabling Data Transmission to no avail, but just today, I read on an Apple forum that the Zoom app was identified as a problem, and deleting the Zoom app from their phone worked!
https://discussions.apple.com/thread/251545686

So I run out to the parking lot after deleting the WHOLE Zoom app, not just the CarPlay mirror app in the CarPlay settings, the WHOLE thing.

Guys and gals....it actually worked!!! No more crackling!!! It was the ONLY thing I changed between this morning's drive to work where Siri was her good old crackly self, and now.

Curious to know if anyone WITHOUT the Zoom app is experiencing these same issues.

[scotte]

I never had Zoom on my iPhone during my crackly audio sessions, but it would be very interesting to learn of others peoples’ experiences.

[scotte]

For anyone interested - if Zoom removal from iPhone is the answer- https://support.zoom.us/hc/en-us/articl ... stall-Zoom

[vegasboy99]

I don’t have zoom installed on my iPhone but I have google hangouts and google meet (which I use for work so not having that could be an issue). I can test deleting those to see if that helps….
More to come…

[vegasboy99]

So that didn’t do it. This problem is driving me crazy…
I don’t know what else to try to get around this.
I know the dealership is gonna say ‘sorry that’s apple’s problem’ when I take it in this coming month.

[technocat11]

New guy again here...go figure, a few days later, even with NO Zoom app...crackling is back. I'm about ready to throw away the baby with the bath water...

Sorry y'all for the false sense of success. I will keep trying until I find a solution, I certainly feel y'all's pain.

[cwl]

It's really frustrating that both companies are pointing the finger at each other and this is getting nowhere. I too went to the dealership service center and they said it’s an Apple software compatibility issue, Apple says it's a Nissan issue.

My problem comes and goes, I think it has to do with the Nissan connect connection. I'm assuming it's cellular, but not certain. I still have the free trial for Nissan connect and use it now and then, next time its consistently cracking I plan on disabling the service and see if it helps.

But honestly I hope it just continues to work properly or that Nissan will finally admit it’s their issue to fix.

[scotte]

Letting it be known Nissan informed me an updated CarPlay was available. I visited my dealership and had them do the free update. It has been flawless.

Nissan also considers it public release so all dealerships should have it.

I have a 2022 SV Plus.

Also addresses car not seeing your phone. I have two generic usb cables and CarPlay started instantly. No audio issues anymore, too.

Just wanted to share.