I have a 2014 S with about 68000 miles I bought used from a private party in mid-2021. The previous owner had an extended service contract that ran through February 2023. Under that contract, a traction battery that fell below 9 bars or 70% capacity was eligible for coverage.
In summer 2022, the 9th bar dropped of my LEAF's display, and I knew from Leaf Spy that the SOH was about 65%. The dealership and CNA did approve a replacement of the 24 kWh pack in mid-August. I checked on the status of the replacement pack every month or two from the dealership, and they had no info on the ETA. In February, I contacted Nissan directly to inquire, and was given a case specialist who sent me weekly status updates - those updates simply being that there was not a known shipment date.
Last week, I was contacted by an agent in the arbitration/buyback department offering to repurchase the car in lieu of replacing the battery because of the unknown availability of 24 kWh replacement packs. After sending the requested info, Nissan is offering to buy my car for exactly what I paid for it 2 years ago, plus my most recent year's state registration fees.
This seems like a great deal monetarily, but I am also disappointed that I would have to find another vehicle. The car is in good condition except for the diminished battery capacity (now about 62% SOH - 57 mile range). If I had my own charger and the ability to L1/L2 charge nightly, I would certainly keep the car. I live in a condo building and have to use public chargers 1-3x per week for energy.
Nissan's offer is significantly above the current KBB private party value for the car, so I don't think I would do better selling the car myself or trading it in. I assume Nissan will resell it in as-is condition to a buyer who is OK with the battery status.
It is interesting that Nissan seems to have decided that repurchasing cars with 24 kWh packs is a better financial alternative for them than sourcing/producing/shipping replacement packs. Has anyone else received this kind of offer for their 2011-2015 LEAF with a pending battery replacement?
Thanks!
Robert in Honolulu
In summer 2022, the 9th bar dropped of my LEAF's display, and I knew from Leaf Spy that the SOH was about 65%. The dealership and CNA did approve a replacement of the 24 kWh pack in mid-August. I checked on the status of the replacement pack every month or two from the dealership, and they had no info on the ETA. In February, I contacted Nissan directly to inquire, and was given a case specialist who sent me weekly status updates - those updates simply being that there was not a known shipment date.
Last week, I was contacted by an agent in the arbitration/buyback department offering to repurchase the car in lieu of replacing the battery because of the unknown availability of 24 kWh replacement packs. After sending the requested info, Nissan is offering to buy my car for exactly what I paid for it 2 years ago, plus my most recent year's state registration fees.
This seems like a great deal monetarily, but I am also disappointed that I would have to find another vehicle. The car is in good condition except for the diminished battery capacity (now about 62% SOH - 57 mile range). If I had my own charger and the ability to L1/L2 charge nightly, I would certainly keep the car. I live in a condo building and have to use public chargers 1-3x per week for energy.
Nissan's offer is significantly above the current KBB private party value for the car, so I don't think I would do better selling the car myself or trading it in. I assume Nissan will resell it in as-is condition to a buyer who is OK with the battery status.
It is interesting that Nissan seems to have decided that repurchasing cars with 24 kWh packs is a better financial alternative for them than sourcing/producing/shipping replacement packs. Has anyone else received this kind of offer for their 2011-2015 LEAF with a pending battery replacement?
Thanks!
Robert in Honolulu