Hi Everyone,
So, I could use your opinions here. Let me start with the story, then the numbers (feel free to skip onto them). We went in yesterday to a local Atlanta dealer to look into leasing a 2013 Nissan Leaf. We negotiated as best we could (we're far from experts in this), and got them down to $369/month on a 24 month lease with $0 down on a Nissan Leaf SV with the Quickcharge upgrade. We selected one with a metallic exterior and black/recycled black interior. We paid the first month payment and signed all of the contracts. The contracts had the VIN number of the car; however, it was at a different Nissan. They said they could get it and have it ready to go by this afternoon. Fast forward to today - I hadn't heard back by 3pm, so I called the dealership and asked for the sales rep we worked with. He informed me they will have it ready to go by 7pm, I said I could be there at 7:30pm after we had a meeting with clients. While on our way there, around 7:05pm, the sales rep calls me to tell me that the other dealership had sold the car we put under lease. And, he said the other car he was able to obtain had a light interior rather than dark (we're not fans of the light interior - it's not what we wanted from the get-go). I ask him if we should just turn around and come back tomorrow or another time when he has more time to get what we agreed upon - he says to still come. So, we continue on. When we get there, he tells us again the situation - we don't agree to the new car - it's not what we had in mind or agreed upon. He says they will simply refund the amount and call it a day.
However, well, while I know 369/mo isn't an insane deal, I'm not sure how easy it would be to get again. I disagree and say I will wait for him to get another car - I ask him if there is another vehicle in Georgia with these same specs. He says no to me (later tonight I look up and find that, indeed, there are others in Georgia with the exact same specs). I ask him to simply give us one slightly better then if what we agreed to isn't available - he doesn't agree to this, says it wouldn't be possible, they are already 'loosing too much'. He wants to cancel the entire contract. So, I first do a bit of research, and talk to the manager on-site (used car manager) - as this is pretty late, all of the managers aren't in. That manager advises that we sort it out with the main manager tomorrow.
To the numbers!
Numbers:
Nissan Leaf SV + Quick Charge Upgrade
$0 Down
$369/month (they wouldn't budge any lower)
24 month lease
Admittedly, I'm not an expert on any of this. I DO believe that they should be bound by the contract and not be able to back out as they've already taken our money. They were trying to say otherwise - the accountant there (or whatever his position is) was telling us that he could just write void on the contracts and it would void them. I disagreed with this as well. We didn't allow them to refund us anything and said we'd speak to the manager tomorrow (the second we started speaking to the accountant member, the sales rep left for the evening - didn't even say good bye to us).
Ok, so, what are your thoughts? It almost feels bait & switch to me - but, I am giving them the benefit of the doubt. Should I continue to push the issue with the manager? Is the deal not that good and I should just try again at a different dealer? Should I wait for the 2014 Leaf? Is this a blessing in disguise? What are my choices here that you know of?
Thank you a ton. This is my first post here - I was intending to join after we'd gotten our leaf.
So, I could use your opinions here. Let me start with the story, then the numbers (feel free to skip onto them). We went in yesterday to a local Atlanta dealer to look into leasing a 2013 Nissan Leaf. We negotiated as best we could (we're far from experts in this), and got them down to $369/month on a 24 month lease with $0 down on a Nissan Leaf SV with the Quickcharge upgrade. We selected one with a metallic exterior and black/recycled black interior. We paid the first month payment and signed all of the contracts. The contracts had the VIN number of the car; however, it was at a different Nissan. They said they could get it and have it ready to go by this afternoon. Fast forward to today - I hadn't heard back by 3pm, so I called the dealership and asked for the sales rep we worked with. He informed me they will have it ready to go by 7pm, I said I could be there at 7:30pm after we had a meeting with clients. While on our way there, around 7:05pm, the sales rep calls me to tell me that the other dealership had sold the car we put under lease. And, he said the other car he was able to obtain had a light interior rather than dark (we're not fans of the light interior - it's not what we wanted from the get-go). I ask him if we should just turn around and come back tomorrow or another time when he has more time to get what we agreed upon - he says to still come. So, we continue on. When we get there, he tells us again the situation - we don't agree to the new car - it's not what we had in mind or agreed upon. He says they will simply refund the amount and call it a day.
However, well, while I know 369/mo isn't an insane deal, I'm not sure how easy it would be to get again. I disagree and say I will wait for him to get another car - I ask him if there is another vehicle in Georgia with these same specs. He says no to me (later tonight I look up and find that, indeed, there are others in Georgia with the exact same specs). I ask him to simply give us one slightly better then if what we agreed to isn't available - he doesn't agree to this, says it wouldn't be possible, they are already 'loosing too much'. He wants to cancel the entire contract. So, I first do a bit of research, and talk to the manager on-site (used car manager) - as this is pretty late, all of the managers aren't in. That manager advises that we sort it out with the main manager tomorrow.
To the numbers!
Numbers:
Nissan Leaf SV + Quick Charge Upgrade
$0 Down
$369/month (they wouldn't budge any lower)
24 month lease
Admittedly, I'm not an expert on any of this. I DO believe that they should be bound by the contract and not be able to back out as they've already taken our money. They were trying to say otherwise - the accountant there (or whatever his position is) was telling us that he could just write void on the contracts and it would void them. I disagreed with this as well. We didn't allow them to refund us anything and said we'd speak to the manager tomorrow (the second we started speaking to the accountant member, the sales rep left for the evening - didn't even say good bye to us).
Ok, so, what are your thoughts? It almost feels bait & switch to me - but, I am giving them the benefit of the doubt. Should I continue to push the issue with the manager? Is the deal not that good and I should just try again at a different dealer? Should I wait for the 2014 Leaf? Is this a blessing in disguise? What are my choices here that you know of?
Thank you a ton. This is my first post here - I was intending to join after we'd gotten our leaf.
