I called customer support about this issue of not getting emails when charging begins. I successfully get emals when charging stops, but even though the checkbox is checked in my profile for charging started notifications, I don't get those. As stated earlier in the thread, most of us don't care about getting an email when we manually start charging. We know it's charging -- we were there at the car! I want to know that the car has begun to charge via the timer as this is when I am away from the car; also if I don't know exactly when charging will begin (i.e., when using the END-Time timer). We'll see what customer service says (don't hold your breath) but I'm guessing it's a bug.
Renny