celinamike
Member
- Joined
- May 13, 2011
- Messages
- 8
I ordered, and paid for, a charger from them approximately 6-8 weeks ago. Was told it would be delivered on April 15th. On April 15th I called and was told that the tsunami caused supply chain issues and that my order would now come April 30th. On April 30th I called and was told that they had a connector problem and that everything was fixed and I would get my charger on May 15th. As May 15th is a Sunday, I called today to see about the following:
1. Is charger in transit?
2. If not in transit, when will it be shipped?
3. If it can't be shipped soon, what is the process for getting a refund.
Unfortunately, their phone goes straight to voicemail. I also wrote an email and have not received a reply.
I hope I didn't get scammed.
1. Is charger in transit?
2. If not in transit, when will it be shipped?
3. If it can't be shipped soon, what is the process for getting a refund.
Unfortunately, their phone goes straight to voicemail. I also wrote an email and have not received a reply.
I hope I didn't get scammed.