This all started when I started hearing the infamous click noise when i accelerate and come to a stop. I figured it was the same click noise everyone else was having. I did some research thinking it was the service bulletin fix that involved lubing the axle. I take my car into the Nissan dealership, they drive it, and tell me it is exactly that. NTB10-055f. They did the repairs, found out the noise was "also" coming from the traction motor. They decided I needed a new traction motor but still insisted that I paid for the axle lube (450.00). The traction motor is under warranty, not gonna cost me anything.
My question is, should I have to pay that 450.00? I felt that the problem was wrongly diagnosed. I have to admit, my general car knowledge is weak but I'm pretty sure the axle and traction motor have nothing to do with each other. Do I have a case to request my 450.00 back? Any recommended verbage I could use when requesting a refund? If there is little hope and I'm probably SOL on that 450, it's not the end of the world. Honestly, I live on Oahu, there are 2 dealerships here, I really don't wanna piss 1 of them off. This same dealership replaced my battery also, no questions asked. They have been good to me, however, what's right is right and I feel that the axle lubing was completely unnecessary and should be reimbursed.
The info is much appreciated, thanks
My question is, should I have to pay that 450.00? I felt that the problem was wrongly diagnosed. I have to admit, my general car knowledge is weak but I'm pretty sure the axle and traction motor have nothing to do with each other. Do I have a case to request my 450.00 back? Any recommended verbage I could use when requesting a refund? If there is little hope and I'm probably SOL on that 450, it's not the end of the world. Honestly, I live on Oahu, there are 2 dealerships here, I really don't wanna piss 1 of them off. This same dealership replaced my battery also, no questions asked. They have been good to me, however, what's right is right and I feel that the axle lubing was completely unnecessary and should be reimbursed.
The info is much appreciated, thanks