My wife missed an important meeting today due to this happening. She had the battery at 14 miles or so, and plugged into a ChargePoint L2 charger. She used the ChargePoint card to set things up as usual and plugged in. The first light blinked, indicating that it was charging.
She came back 40 minutes later to find the car still at 14 miles.
We logged into the ChargePoint website and it shows no record of that charging event. >:(
What could have caused this and how can we avoid it in the future?