pmichaud
Posts: 2
Joined: Tue Oct 18, 2016 4:06 am
Delivery Date: 14 Oct 2016
Leaf Number: 309919

NissanConnect app

Tue Oct 18, 2016 4:13 am

I just got my new Leaf on Friday and so far I'm impressed. But, I'm having some issues getting the NissanConnect Services app working. If I go to the NissanConnect website I can do everything (check charging level, etc). However the app on my phone says that my VIN number is not associated with a vehicle that has NissanConnect Services.

Am I missing a step somewhere?

Thanks
Pete

User avatar
DNAinaGoodWay
Posts: 2768
Joined: Mon Dec 17, 2012 1:43 am
Delivery Date: 03 Dec 2012
Leaf Number: 23156
Location: Central Massachusetts

Re: NissanConnect app

Tue Oct 18, 2016 5:54 am

I'd call them. Sometimes it's an issue on their end.
'12 SL last reading @ 2 yr, 22k, 260 GIDs, 62.35 Ahr

'15 SV w/QC, Mfd 5/14, Leased 8/14, 292 GIDs, 64.38 Ahr when new
@ 36 months, 34k, 270 GID, 57.49 Ahr

'17 Bolt LT



6.72 kW Array

pmichaud
Posts: 2
Joined: Tue Oct 18, 2016 4:06 am
Delivery Date: 14 Oct 2016
Leaf Number: 309919

Re: NissanConnect app

Tue Oct 18, 2016 6:58 am

Finally got it working. I had to call and sort things out. It appears that I had the incorrect app. There are 3 or 4 or them in the Google Play store. Once I downloaded the correct one, everything worked well. So far I'm impressed with the customer service.

brian0123
Posts: 31
Joined: Fri Sep 25, 2015 1:19 pm
Delivery Date: 17 Sep 2015

Re: NissanConnect app

Thu Oct 27, 2016 11:32 am

They just released an update to the Android app and all of a sudden my 2012 leaf is working perfectly with the app again. Nissan told me it was a 2g problem. Funny how an app update instantly fixes all my issues.

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