What are people's experiences with getting a repair? My unit failed completely last night (in a reboot loop), and I called in early this morning PDT. When I called back this afternoon, they said that it had been escalated to field support, and I'd hear back at some point.
Looks like it won't be today - how long has it generally taken others to get their units repaired?
Looks like it won't be today - how long has it generally taken others to get their units repaired?