Ingineer wrote:We have had only a few failures, and of those at least one was due to external factors. We replaced/repaired them all free of charge within a few days.
I can confidently say statistically our reliability is greater than 99.5% which is probably better than any other EVSE on the market right now. I don't have any hard figures for any units other than our own, but if you tally up the reported problems here on all of them we are WAY ahead!
I can't take all the credit for the reliability, most of it comes from how well Panasonic engineered and constructed the unit. They are almost bulletproof!
Thanks for the information, Phil. That is reassuring. Nice work.