NissanClient73 wrote:SageBrush wrote:Was your battery down to 4 bars of capacity back in 2016 ?
As for getting wrong information from a Rep over the phone -- I consider that par for the course these days, and not just Nissan. Unless you have something in print from Nissan that supports you, you have nothing.
I corrected a typo in my previous post, March 2017
The dealer recorded that the battery lost 4 bars of capacity in March 2017.We purchased Nissan 2012 in late December 2011.
We have a document with a case number from Nissan, that was opened in March 2017. I consider that as a written agreement. It is not my fault that the case should not have been opened. Nissan representative created a document and closed it without any explanation. This is not right.
Ahh ... now the story changes.
So your 5yr/60k degradation warranty expired before the 4rth capacity battery was lost.
For Nissan, that is the end of the regular warranty story. Finito. I understand that NIssan reversed itself once they realized that they had made an error, but that is their right.
As for whether the "Gold" extended warranty also extends the degradation warranty, Leftie says no. If you post the document here we all can voice an internet opinion.