joewaters said:Joe Waters: For ten days, you are researching a fix? Somebody hire the Obamacare web team?...]
Excerpted from a lengthy conversation, and I did let her know that I meant only humor in the statement. I also informed her the world will not end if my data doesn't update. I am not upset with Nissan in this minor glitch, but with recent issues of website shortcomings, I felt compelled to crack wise.
This is not the first time a long outage has occurred. The same thing happenned about a year ago. No updates for a couple weeks, then boom! all the data appeared at once.swaltner said:My Carwings data was last updated with my morning commute on Dec 4, so I just used the "EV Customer Support Link" at http://www.nissanusa.com/apps/contactus" onclick="window.open(this.href);return false; to chat with someone at Nissan. They were not aware of a global outage on the Carwings web site but looked into my account.
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The main point being that Nissan isn't aware of any global outage on Carwings. That's not to say that there aren't a bunch of people that aren't getting updates currently. Obviously, that's the case since several of us are stuck with the last update at Dec 3 or 4.
brettcgb said:This is not the first time a long outage has occurred. The same thing happenned about a year ago. No updates for a couple weeks, then boom! all the data appeared at once.
I got the distinct impression then that Nissan doesn't really know what Carwings is doing. Nissan isn't monitoring Carwings operations.
This year, the impression I'm getting is that data is being transferred manually (hence the 1-3 day "delay"), and that person has gone on vacation.
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