LTLFTcomposite
Well-known member
Yikes. This really blows.
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At first I was going to cajole you on the catastrophic, but now, it's escalated to qualify... What is the name of the dealership? Sorry for the hassle, but maybe you might save others from a similar fate as it'd seem to me that are not playing fair? I would call them out here for the karma...NOGASHOLE said:MikeD said:Do you really think "catastrophic" is the most appropriate adjective given the facts you've described so far?
cat·a·stroph·ic /kade'sträfik/ adjective- (2) extremely unfortunate or unsuccessful.
I do think that this failure is extremely unfortunate on my part and extremely unsuccessful on Nissan's part. If you were being asked to shell out $1,500 just to figure out what needs to be fixed you might consider it catastrophic too.
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SageBrush said:A smart tech knows which DTC to ignore and which are true hints.
These people are idiots
Jedlacks said:Each service writer has his or her own crew. If the task is assigned by the service writer to a tech that has now clue, the only person that can assign it to another crew is the service manager. The service writer will not want to let that job go because he or she would lose the revenue from that task. And the service writer or the manager will not want to admit defeat with the first crew because it would mean walking away from all the accumulated profit.
Jedlacks said:What they want the OP to do is walk into the sales room and buy another one.
NOGASHOLE said:The next day I called roadside assistance and had the car flatbedded to the second closest Nissan dealership to my house. They did indeed charge me $150 to replace the 12 volt battery in addition to $360 for diagnostic work. There is still no change in the condition. They still have not managed to identify the problem.
They have, however, complained repeatedly that they keep having to push the non-functional LEAF from the LEAF technician's service bay up/down the hill to the level 2 charger on the other side of the building in order to follow the diagnostic steps from Nissan.
LTLFTcomposite said:You said the car has 55,000 miles, it's also less than 60 months?
Stoaty said:Now that sounds catastrophic... from their point of view. :lol:NOGASHOLE said:They have, however, complained repeatedly that they keep having to push the non-functional LEAF from the LEAF technician's service bay up/down the hill to the level 2 charger on the other side of the building in order to follow the diagnostic steps from Nissan.
That is probably the highest paid unskilled manual labor available.sub3marathonman said:Well, not really, they're charging $120/hour to do it.Stoaty said:Now that sounds catastrophic... from their point of view. :lol:NOGASHOLE said:They have, however, complained repeatedly that they keep having to push the non-functional LEAF from the LEAF technician's service bay up/down the hill to the level 2 charger on the other side of the building in order to follow the diagnostic steps from Nissan.
As I mentioned a few posts back, this warrants a mass response on social media *IF* Nissan doesn't come through with a fair resolution and OP substantiates some details... unless of course he'd prefer not.JimSouCal said:Sorry about this... The scenario defies my understanding of what is considered reasonable... A form of LEAF death by $20 bill paper cuts. It would seem a competent tech would have this right away... Intermittent problems are the tough ones... I don't get it... Sorry to the OP--if this doesn't sort out more fairly in the end, no one should EVER buy a Nissan every again...
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