Hello All,
First post.
I work at Courtesy Nissan, the one in Texas, and one of many Courtesy Nissan's, none of which are related other than the fact we are franchised Nissan dealers. I was made aware of this thread and had a very cold initial feeling when I read the posts. It is not clear from where the first post originated, nor which Courtesy, so I sent the link to my department employees, and to the service manager. I can say we had an overwhelming sense of dread, yet a healthy dose of amusement reading how this might come about. We back-peddled to a point where we segregated our LEAF owners away from the body of other owners so this won't happen again (crosses fingers).
We believe it was not our store (hope is more like it). But if it is us, either way, I hope you understand we are, as dealers, entering new territory of which less than 1/10th of one per cent of the owners have the latest, greatest technology, one devoid of high-maintenance systems like exhaust, fluid changes, etc.
We are learning a lot from our LEAF owners. So far the exchange has been refreshing. If you find yourself traveling through Richardson, Texas, I hope you'll stop by for some juice and java.
Steve
