materwelon
Member
- Joined
- Oct 4, 2012
- Messages
- 6
So last week, my Wattstation stopped working at the same time my Leaf's OBC stopped working. I didn't know (nor was I informed by Nissan at the time) about the apparent issues with the Wattstation and the Leaf. Leaf spent a week at the dealership and got a new OBC. Talked to GE, replaced the fuses in the Wattstation. I was assured by GE that it's not a GE problem. I was assured by Nissan everything was resolved. Ha! Charged it overnight last night, no apparent problems, plugged it in today, got all the right lights and "clunk", walked inside, hit the light switch and lights didn't come on in my house - went back out to the garage, charger was dead again, Leaf won't charge even with the trickle charger (again), breaker to the Wattstation tripped, and my outside "big" breaker flipped. Leaf towed again, in the same rental (that I hate!) from yesterday, and I've had multiple looooong conversations with GE and Nissan.
The Nissan tech said that he was hoping to call me today with a "resolution" about the charger unit - haven't heard yet, so if he doesn't call today it will probably be Saturday apparently.
GE says it's not possible for it to be their problem. They will send me a new unit, but I've also contacted Amazon (seller) for an extension on the 30 days to return (I've had it 55 days maybe?). GE talked to an electrician I had at the house today - electrician concurred with GE's explanation that the wattstation is just a switch (which, honestly, is over my head). GE has asked me to send the unit to them at this point just to make sure that it's not a faulty unit. From there - I don't really know - if I'm not going to use a wattstation again and I'm going to have to buy a new one, I'm going to work on someone refunding my money. Amex, Amazon, GE, Nissan - somebody!
I love the Leaf - but I can't deal with repeat issues of the same thing. And I don't know at this point if it's really not possible for it to be a GE issue at all? It's been a long day dealing with companies, rental cars, and electricians.
Larisa
The Nissan tech said that he was hoping to call me today with a "resolution" about the charger unit - haven't heard yet, so if he doesn't call today it will probably be Saturday apparently.
GE says it's not possible for it to be their problem. They will send me a new unit, but I've also contacted Amazon (seller) for an extension on the 30 days to return (I've had it 55 days maybe?). GE talked to an electrician I had at the house today - electrician concurred with GE's explanation that the wattstation is just a switch (which, honestly, is over my head). GE has asked me to send the unit to them at this point just to make sure that it's not a faulty unit. From there - I don't really know - if I'm not going to use a wattstation again and I'm going to have to buy a new one, I'm going to work on someone refunding my money. Amex, Amazon, GE, Nissan - somebody!
I love the Leaf - but I can't deal with repeat issues of the same thing. And I don't know at this point if it's really not possible for it to be a GE issue at all? It's been a long day dealing with companies, rental cars, and electricians.
Larisa