List of Nissan Dealers who will sell LEAF for MSRP or Less

[deetime7767]

Luckily, Nissan LEAF'ers won't have to contend with this:
Edmunds.com recently reported on a Chevy dealer in California with an allocated nine cars who is charging a $20,000 premium per car. The following email from that dealer was published:

Hello *****

Thank you for your online request, as you know the Volt is going to be a very limited production vehicle for the first 2-3 years. Demand is going to far exceed supply for this vehicle, initially our asking price for the Volt is going to be MSRP plus $20,000, we are expecting only receive 9 Volts all of next year.

I will keep you in my customer base for when the Volt comes out and I will contact you with any information as I receive it. We are taking orders right now for the Volt, if you would like more information, please let me know and I will be more than happy to help you. Thank you.

***** *****, Internet Specialist
******* Chevrolet
********, CA

Quite humbling...

 

[TomT]

Mission Hills Nissan in Mission Hills, CA has so far refused to commit to whether or not they will sell at MSRP or below. In fact, they seem to know little about the leaf in general. The rep I talked to tried to tell me that they didn't yet know the pricing. When I told him (Manuel Lava) that it had been out for more than 6 weeks and gave it to him, the story then changed to "My management team does not know yet if we will sell the car at Msrp. or with Mark up." Not a good sign from them...

Tom

 

[indyflick]

The Leaf is not a vehicle you can take to jiffy lube. Having a dealer there for you at all times when you need them is worth something isn't it??? Once the pricing system opens up, communicate first with the specialist at that dealer (EV sales Leader, Specialist, Fleet manager,etc..) and get a confirmation then submit your quote request electronically. This will speed up the process and eliminate problems.
There is nothing worse than the combination of an experienced car sales person and a "price only-driven" buyer, to screw up a historical purchase experience and a car like the leaf.

Where I purchase the car is not at all related to where I'll have the car serviced. Assuming I purchase from Fontana Nissan for their $1000 off MSRP offer, I'm certain any of the SD Nissan dealerships would welcome my service business.

No its not related and every body would welcome your leaf for service. But that dealer's priority is to their customers. If there is a recall, you will be at the bottom of the list. If they offer loaner cars, you will be at the bottom of their list.
Besides, I have tough time trusting a dealer that is making this claim before they even know what's what. Don't be short sighted. That so called $1000 off can end up costing you a lot more down the road.

So you say that the delaership's priority is to their customers. But if I brought my Leaf in for service to any Nissan dealership wouldn't I, by definition, be one of their customers?

Just so I'm clear here. You are saying Campbell Nelson Nissan in Edmonds, WA discriminates their service quality based on if the individual purchased their new Nissan vehicle from the dealership or not? Do I have that right? Is that the policy of your GM?

Would any of the other dealership reps on this forum care to comment on this policy at your dealerships. Thanks.

 

[Jimmydreams]

I think we're gettting a little overly-sensitive about this. No dealer would intentionally screw someone who brought their car in for service just because that person bought their car somewhere else.

BUT, it IS believable that a relationship can develop between a dealer and a customer and it is THAT relationship that might get you squeezed in for service when they would otherwise turn someone away, or get you a loaner for free, etc.

I personally will weigh what my local dealer will do against the best price I can find. If my local dealer is close on price, they get my business for all the above relationship reasons. I won't be penny-wise and pound foolish.

 

[Deezelpower]

[/quote]Just so I'm clear here. You are saying Campbell Nelson Nissan in Edmonds, WA discriminates their service quality based on if the individual purchased their new Nissan vehicle from the dealership or not? Do I have that right? Is that the policy of your GM?

Would any of the other dealership reps on this forum care to comment on this policy at your dealerships. Thanks.[/quote]


Campbell nelson???? First of all, i am buying a Leaf from Them but I am not affiliated with them. I have a lot of experience dealing with car dealers and based on my experience so far, I did not mind posting their contact information and their pricing commitment. So before you make comments like that, you might want to get your facts straight.

 

[Gavin]

I would always recommend, when you can or the price is close, buying local. J
Local jobs and state taxes etc etc helps your community.

As for the dealership relationship...of course if you bring in a car, you are their customer and they will treat you right, or should.

But two things...yes you bought a Nissan, but each dealership is independant...you didn't buy from Nissan, you bought from such and such, a Nissan dealer. Which leads us to two, the dealership you buy from almost always treats you slighty better than when working on a car bought somewhere else. You need some service, they might squeeze you into the schedule...overbook a slot for you if you bought it there...if you bought it elsewhere, they are likely to give you the next open slot, which could be several days later. two cars come in needing a part and the shop only has one, the person who bought theirs at the dealership will get the part and the other person will have to wait a day or two for a part to be shipped in...little stuff like that.

Now it's not like the non dealership person is being treated unfair, it's that the other person is getting some extra perks.

The dealership will always do a good job for it's customers, just they try to give that gold club level treatment to their showroom customer and especially repeat buyers.

Sadly I can't purchase locally for at least a year...so I am forced to not buy locally...but it would be my preference.

Gavin

 

[Deezelpower]

I would always recommend, when you can or the price is close, buying local. J
Local jobs and state taxes etc etc helps your community.

As for the dealership relationship...of course if you bring in a car, you are their customer and they will treat you right, or should.

But two things...yes you bought a Nissan, but each dealership is independant...you didn't buy from Nissan, you bought from such and such, a Nissan dealer. Which leads us to two, the dealership you buy from almost always treats you slighty better than when working on a car bought somewhere else. You need some service, they might squeeze you into the schedule...overbook a slot for you if you bought it there...if you bought it elsewhere, they are likely to give you the next open slot, which could be several days later. two cars come in needing a part and the shop only has one, the person who bought theirs at the dealership will get the part and the other person will have to wait a day or two for a part to be shipped in...little stuff like that.

Now it's not like the non dealership person is being treated unfair, it's that the other person is getting some extra perks.

The dealership will always do a good job for it's customers, just they try to give that gold club level treatment to their showroom customer and especially repeat buyers.

Sadly I can't purchase locally for at least a year...so I am forced to not buy locally...but it would be my preference.

Gavin

thank you.. This is what I was trying to get across.

 

[LEAFfan]

The Leaf is not a vehicle you can take to jiffy lube. Having a dealer there for you at all times when you need them is worth something isn't it??? Once the pricing system opens up, communicate first with the specialist at that dealer (EV sales Leader, Specialist, Fleet manager,etc..) and get a confirmation then submit your quote request electronically. This will speed up the process and eliminate problems.
There is nothing worse than the combination of an experienced car sales person and a "price only-driven" buyer, to screw up a historical purchase experience and a car like the leaf.

Where I purchase the car is not at all related to where I'll have the car serviced. Assuming I purchase from Fontana Nissan for their $1000 off MSRP offer, I'm certain any of the SD Nissan dealerships would welcome my service business.

No its not related and every body would welcome your leaf for service. But that dealer's priority is to their customers. If there is a recall, you will be at the bottom of the list. If they offer loaner cars, you will be at the bottom of their list.
Besides, I have tough time trusting a dealer that is making this claim before they even know what's what. Don't be short sighted. That so called $1000 off can end up costing you a lot more down the road.

You must be a dealer that doesn't want to discount the car because I believe getting $1000 off on a revolutionary car is a great deal! And no way will it cost me down the road. That's just sour grapes.

 

[LEAFfan]

Just so I'm clear here. You are saying Campbell Nelson Nissan in Edmonds, WA discriminates their service quality based on if the individual purchased their new Nissan vehicle from the dealership or not? Do I have that right? Is that the policy of your GM?

Would any of the other dealership reps on this forum care to comment on this policy at your dealerships. Thanks.[/quote]


Campbell nelson???? First of all, i am buying a Leaf from Them but I am not affiliated with them. I have a lot of experience dealing with car dealers and based on my experience so far, I did not mind posting their contact information and their pricing commitment. So before you make comments like that, you might want to get your facts straight.[/quote]

Service and Sales are much different things and done with different people. So maybe YOU should get your facts straight and stop trying to spread fud. I've bought many cars from salespeople and then had them serviced at a different dealer. NEVER have I had ANY problems. So please take your misinformation and fud somewhere else. Thanks.

 

[LEAFfan]

I would always recommend, when you can or the price is close, buying local. J
Local jobs and state taxes etc etc helps your community.

As for the dealership relationship...of course if you bring in a car, you are their customer and they will treat you right, or should.

But two things...yes you bought a Nissan, but each dealership is independant...you didn't buy from Nissan, you bought from such and such, a Nissan dealer. Which leads us to two, the dealership you buy from almost always treats you slighty better than when working on a car bought somewhere else. You need some service, they might squeeze you into the schedule...overbook a slot for you if you bought it there...if you bought it elsewhere, they are likely to give you the next open slot, which could be several days later. two cars come in needing a part and the shop only has one, the person who bought theirs at the dealership will get the part and the other person will have to wait a day or two for a part to be shipped in...little stuff like that.

Now it's not like the non dealership person is being treated unfair, it's that the other person is getting some extra perks.

The dealership will always do a good job for it's customers, just they try to give that gold club level treatment to their showroom customer and especially repeat buyers.

Sadly I can't purchase locally for at least a year...so I am forced to not buy locally...but it would be my preference.

Gavin

Sorry Gavin, that just isn't true. Like I've said, I've had many cars and have received your so called extra perks at EVERY dealer I've used. Remember, it is the Service person that will be handling you, NOT the sales person.

 

[Deezelpower]

I would always recommend, when you can or the price is close, buying local. J
Local jobs and state taxes etc etc helps your community.

As for the dealership relationship...of course if you bring in a car, you are their customer and they will treat you right, or should.

But two things...yes you bought a Nissan, but each dealership is independant...you didn't buy from Nissan, you bought from such and such, a Nissan dealer. Which leads us to two, the dealership you buy from almost always treats you slighty better than when working on a car bought somewhere else. You need some service, they might squeeze you into the schedule...overbook a slot for you if you bought it there...if you bought it elsewhere, they are likely to give you the next open slot, which could be several days later. two cars come in needing a part and the shop only has one, the person who bought theirs at the dealership will get the part and the other person will have to wait a day or two for a part to be shipped in...little stuff like that.

Now it's not like the non dealership person is being treated unfair, it's that the other person is getting some extra perks.

The dealership will always do a good job for it's customers, just they try to give that gold club level treatment to their showroom customer and especially repeat buyers.

Sadly I can't purchase locally for at least a year...so I am forced to not buy locally...but it would be my preference.

Gavin

Sorry Gavin, that just isn't true. Like I've said, I've had many cars and have received your so called extra perks at EVERY dealer I've used. Remember, it is the Service person that will be handling you, NOT the sales person.

I purchased a toyota prius in 2004. 8 months later, I had a problem with an O2 sensor. When I checked with Service, they told me the part was on back-order and it will take more than a week to get. I need the car for a trip that weekend and I was not happy. I called my sales rep and he offered a loaner car which was also a prius. I really wanted to be driving mine so Then he came back with another idea where he took the sensor off the loaner car. I came back 8 days later, got my new sensor and everything worked out. This is the kind of situation I am talking about.

 

[Gavin]

The service person still has a computer in front of him and knows where the car was bought.

Hey, if there is a slot open or the part is in stock, of course they are going to give you great service...they want you to keep coming back...but if you bought from the dealership, well the dealership pays the service man's salary...they will work hard for anyone...they will remove 02 sensors from loaner cars for cars bought at their lot...

Now there are exceptions....
one, a local dealership that sucks will suck for all customers...so we have to start off knowing that we are talking a good to great dealership.
two...if you are a great customer, you will likely be treated well...so maybe you didn't buy it there, but you moved from out of state or whatever and are just a great person, well the service man might just take a shine to you and treat you extra special...
three...the flipside...you are just an awful customer...you treat the service people badly, you complain constantly...with this, even if you are a repeat customer, well you might not get that extra nice service.
four...you bought local, but at the competition. now this is a tough one...it can go either way...the dealership you go to might treat you extra nice trying to get your business on the showroom next purchase...or they might put you to the back of the line and give extra service only to in showroom buyers first.

there are always tons of variables...but almost always it is to your benefit to buy at where you want service...it just doesn't always work at that way...and hopefully you get good service even if you bought elsewhere...

Gavin

 

[LEAFfan]

The service person still has a computer in front of him and knows where the car was bought.

Hey, if there is a slot open or the part is in stock, of course they are going to give you great service...they want you to keep coming back...but if you bought from the dealership, well the dealership pays the service man's salary...they will work hard for anyone...they will remove 02 sensors from loaner cars for cars bought at their lot...

Now there are exceptions....
one, a local dealership that sucks will suck for all customers...so we have to start off knowing that we are talking a good to great dealership.
two...if you are a great customer, you will likely be treated well...so maybe you didn't buy it there, but you moved from out of state or whatever and are just a great person, well the service man might just take a shine to you and treat you extra special...
three...the flipside...you are just an awful customer...you treat the service people badly, you complain constantly...with this, even if you are a repeat customer, well you might not get that extra nice service.
four...you bought local, but at the competition. now this is a tough one...it can go either way...the dealership you go to might treat you extra nice trying to get your business on the showroom next purchase...or they might put you to the back of the line and give extra service only to in showroom buyers first.

there are always tons of variables...but almost always it is to your benefit to buy at where you want service...it just doesn't always work at that way...and hopefully you get good service even if you bought elsewhere...
Gavin

Well, that may be your experiences, but not mine...still not buying it (pardon the pun).

 

[indyflick]

Well, that may be your experiences, but not mine...still not buying it (pardon the pun).

+1 It's far from my experience either. Perhaps the dealership believes that if they give you great service maybe you'll buy your next new car from them, instead of other dealership you bought from.

 

[LEAFfan]

Well, that may be your experiences, but not mine...still not buying it (pardon the pun).

+1 It's far from my experience either. Perhaps the dealership believes that if they give you great service maybe you'll by your next new car from them, instead of other dealership you bought from.

Exactly! Very well said.

 

[Gavin]

Ha, not buying?

I'm not selling anything. And I have noted that a great dealership will always try to win your business...

Heck I work in medicine so I don't have cars or service to sell anyone... course my father in law was an auto service manager for over 30 years...I did hear a number of stories over the years...there is no doubt service managers try to treat everyone well...there is also no doubt that some customers are treated better than others ( money always talks )...

And as a previous poster noted, they is little chance of a loaner car getting parts removed for you if you bought a car out of state.

Luckily none of us should need that with a LEAF. Fewer parts to break is a good thing.

I hope I get treated special at the local shop even though I am buying out of state. There is a good chance I will as I plan to take my LEAF over once a month or so and let them show it off in their showroom...hopefully a win win...they get to push the LEAF even before they can sell them, I get a good in with sales and service.

I do hope everyone gets great, special service...fit in same day, part always in stock, loaners given when part isn't....no matter where car was purchased.

Gavin

 

[indyflick]

Ha, not buying?

I'm not selling anything. And I have noted that a great dealership will always try to win your business...

Heck I work in medicine so I don't have cars or service to sell anyone... course my father in law was an auto service manager for over 30 years...I did hear a number of stories over the years...there is no doubt service managers try to treat everyone well...there is also no doubt that some customers are treated better than others ( money always talks )...

And as a previous poster noted, they is little chance of a loaner car getting parts removed for you if you bought a car out of state.

Luckily none of us should need that with a LEAF. Fewer parts to break is a good thing.

I hope I get treated special at the local shop even though I am buying out of state. There is a good chance I will as I plan to take my LEAF over once a month or so and let them show it off in their showroom...hopefully a win win...they get to push the LEAF even before they can sell them, I get a good in with sales and service.

I do hope everyone gets great, special service...fit in same day, part always in stock, loaners given when part isn't....no matter where car was purchased.

Gavin

Wow, that's really kind of you to leave your new Leaf in their showroom to show it off. Perhaps they will let you cannibalize parts from their loaner vehicles.

 

[Gavin]

Ha, that's the plan...

Plus I really want EVs to take off and will help in anyway I can.

Gavin

 

[Dav]

I'm with Leaffan on this one. A dealership that would screw people that did not buy their car at that dealership would screw the people that did buy it there, too.

I've never had my cars serviced where I bought them. And all service departments do the best they can. For all their customers.

I too am crying FUD.

 

[Gavin]

Oh my gosh, it's like I'm taking crazy pills here...

Nobody claims that any good service center is going to screw you...and of course any bad service center is going to screw everybody.

But if you don't think that having a sales/service relationship doesn't sometimes get you benefits, well cool.

It's like first class vs coach...you both get to the same location, just one gets on and off the plane a little faster...

Most of the time it doesn't matter, but if you need same day service or a loaner car, or parts cannibalized, well it could be the difference maker, especially if it is the first time the dealership has even heard of you vs being a long term customer.

But again, with the LEAF this really shouldn't matter too much...the car shouldn't have many issues.

And again why would I spread FUD,? I am not buying locally...so I have to depend on whatever service I get to treat me well even though I will not have a sales / service relationship.

Gavin