ht2
Well-known member
GilSchoonover said:The following was just announced by NISSAN today in a Newsletter provided to EV Sales Leaders. I'm fairly certain this does not affect any orders already confirmed. For those of you (including me) with reservations who have been waiting to RAQ (Request A Quote), this policy change could definitely affect you.
If you have any questions, please feel free to PM me or call me.
Nissan LEAF Dealer Monthly Order Allowance – FAQ
In order to allow fair and equitable vehicle availability in each launch state, starting on Thursday, October 21st, 2010, Nissan is applying a monthly order allowance for each dealer in Waves 1 and 1a (CA, AZ, HI, OR, WA, TN, and TX).
Each month, your (dealers') Nissan LEAF Customer Order Management Dashboard will include a static number on it. This number will represent the total number of LEAF customer orders you can process in that month. Once your store has reached its allowance, customers will not be able to send you any more order in that month and will be prompted to contact you directly for more information. The attached FAQ will give you more details regarding the order allowance.
Why is there a monthly order allowance? Why is it being put in place?
The allowance is simply a method to spread each month’s order production over a broader
number of Nissan LEAF dealers. The allowance will allow for equitable distribution of Nissan
LEAF vehicles within each state.
When will the monthly order allowance take affect?
The Monthly Order Allowance will launch on Thursday, October 21st
How often is the monthly order allowance calculated?
For the 2011 Nissan LEAF model year each dealer will receive a new allowance each month
(first week of each month).
How does the allowance work?
As an example, if a dealer has an allowance of 20 in December and reaches that number of
confirmed customer orders (20) within that month, the dealer will not be able to process
any more orders that month.
Scenario: A dealer is working through the RAQ/order process on the site with
Customer 1. While that is happening, the dealer confirms an order with Customer
2 on the site. Customer 2 received the dealer’s last available order based on the
dealer’s monthly order allowance. What happens to Customer 1?
Customers already working with a dealer on an active RAQ will be allowed to process an
order if the dealer has reached their allowance while that RAQ is active. An active RAQ is
defined as any time AFTER the customer submits the RAQ to that dealer. This also includes
if the order is being reworked between dealer and customer. If that RAQ becomes a
confirmed order, it will count against the dealer’s monthly order allowance in the following
month.
During the Request a Quote process how is the customer informed that the dealer
has reached their allowance?
Customers who try to select that dealer during the request a quote process will be informed
on the website that the dealer has reached their monthly order allowance and to contact the
dealer for more information.
Why is the customer told to contact the dealer?
Since the dealer and customer have most likely begun a dialogue, Nissan wants to make
sure the dealer has the opportunity to explain the monthly order process and how they will
serve their customers. Because the allowance is recalculated every month, and if the
customer is willing to wait, the customer could order a vehicle through that dealer in the
following month. Note that this may affect vehicle delivery timing.
How will each dealer know/receive their monthly order allowance number?
The number will appear on their Nissan LEAF Dealer Dashboard (accessed through
NNAnet.com>My Workspace>Nissan LEAF Customer Order Management). The number will
appear as “static” and not count down as orders are processed through the month. It will
only change when the next month’s allowance is in place.
My question is who made decision to start monthly order allowance for Leaf?
I'd like to send e-mail.
Can you give us name, title and e-mail address?
Thanks.