I don’t use Nissan Connect at all. I didn’t even know it existed before joining this forum. I suspect mine won’t be either, though it has nothing to do with Nissan. I’ve been looking at 4 wheel enclosed scooters lately. They weigh and cost about a quarter what cars do. None currently look all that good, partially because I haven’t seen one yet that can maintain speed on the freeway, but there’s a certain appeal for me of a 5 foot wide 1 or 2 seat car that costs like a motorbike. The wide bench seat ones appeal to me because fat chair. Like in the doctor’s office. I love those things.I have a 2023 62kwh leaf, I can't check the battery charge unless I sit in and turn it on because Nissan Connect doesn't accept the VIN and Nissan has done nothing to remedy this, I am so pissed off with them, my next EV will not a Nissan...
I’m more into his Shakespearean thing at the end “will not a Nissan..”. You can just see some dude putting the back of his hand on his forehead and sighingDid you buy the Leaf used?
Thanks for the constructive info, I will try again...@RichieO Can you give more details of your situation:
Are you the first owner of this car? As the car may have been registered by a previous user?
Are you using the correct app? I also had a 2018 40kwh leaf which used a different app than my current 2020 62kwh leaf.
Or have you registered the car on a different mobile phone perhaps with different login credentials?
If the car has been registered previously, it is very easy to contact Nissan connect services and ask them to clear the user details (this is what I had to do) and they will ask for the VIN number and proof of purchase of the car. Was resolved within 24 hours of emailing them the required info.
I will point out though, that the newer app (compared to the older app needed for my 2018 Leaf) is now a subscription based service.......so if you only want to check the charge state of the car or your driving efficiency stats then your fine......everything else is a monthly fee.
That might depend on location. I have access to climate control and start charging and a couple of other functions and never paid a dime. Edit: iOS version!I will point out though, that the newer app (compared to the older app needed for my 2018 Leaf) is now a subscription based service.......so if you only want to check the charge state of the car or your driving efficiency stats then your fine......everything else is a monthly fee.
Yes, I believe there are free functions which expire and are only available for the original buyer. I still have Lock and Unlock available to me that expires.@BillAinCT I am also using the iOS app of Nissan Connect.....I am in the UK and also NOT the first owner of this car, so perhaps the 1st owner of the car gets a longer FREE subscription to certain functions?
What is the difference?Do not use Nissan Connect, rather EV & Services
Oops, sorry. The old Nissan Connect is now called My Nissan. That’s the app that required VIN registration, etc IIRC.What is the difference?
Did you get it sorted out? Your local dealer should be able to help. It did take about a week for mine to become active after I bought it new and registered for the Nisan Connect EV services (a '23 SV+ bought new in Jan '23).I have a 2023 62kwh leaf, I can't check the battery charge unless I sit in and turn it on because Nissan Connect doesn't accept the VIN and Nissan has done nothing to remedy this, I am so pissed off with them, my next EV will not a Nissan...
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