AndyH
Well-known member
Don't misunderstand - I maintain all my equipment for the long haul. My last car didn't run to 401,000 miles because I left it to Jiffy lube. I will do PM as I see fit because that's what I do.RegGuheert said:Sorry, but a 5:1 ratio in warranty period is not all about marketing. Central inverters do not have a long MTBF and the manufacturers know it. You know it and are planning to replace parts to make up for their shortcomings.AndyH said:Warranty is marketing.
I have been a sales rep for more than 10 years and have started and run my own company. I've consulted with marketing heads and corporate attorneys about the exact ins and outs of warranty, and have consulted with experts when setting the warranty for the products I manufactured. That's how I developed my understanding about exactly what a warranty is intended to be from the company's perspective. My focus always has been on service life, not warranty, not engineering estimates. Again - in my world, when two competing pieces of equipment can do the job, I'll select the one I can open up and fix without having to use heat guns and dental picks.
Older string inverters did have very short service lives. Current tech devices, however last much longer - even in grid-tied service. SMA isn't the only inverter company with an available 20 year warranty. Diehl, AE, and Kaco do as well, as do others. Kaco has a standard 10, with optional 15 and 20 for a fee.
That's fine! Good on you! I, too, have verified the claims made by Outback and have found that they engineer the devices to last 15-20 years. While the company's only been around since 2001, the engineers that designed the inverters were designing inverters before that - there is a history there as well, and there are warm human bellybuttons to poke if things go awry (formally and informally... )RegGuheert said:I have verified the reliability claims made by the manufacturer of my inverters and their calculation of the predicted MTBF for their inverters matches my calculation of actual field performance.AndyH said:You are free to accept a VERY broad-brush average inverter life rule of thumb that makes absolutely no distinction on how the devices are fielded if you wish - that's fine! I don't.
You're kidding me, right? Do you really think the off-grid community would give anyone a pass if their equipment started dying? I watched SolarGuppy and the other alpha and beta testers when Xantrex fielded their GT inverters - It Was Brutal! The community makes it clear when products are junk, and they also get the word out when things work. (Like the comment in HomePower 151, Oct/Nov '12 - the gent is using a pair of Trace C30 charge controllers in his system (2 year warranty) that were installed in 1984 and haven't been touched since). Just because YOU don't know about service history doesn't mean it's not known or communicated. I'd expect you'd know that, though, as I've read some of your posts on solar forums...RegGuheert said:Outback inverters have been out for a decade now and I do not see any published MTBF information, nor have you provided any. The problem with those inverters is that any failures outside of warranty is unknown, even to the manufacturers. In other words, they may know how many units fail within five years, but they have no way to know beyond that point. And since the other BOS components including batteries and charge controllers also have low MTBFs, many systems are simply shut off once the failures occur.
Enjoy your yuks. 2001 is more than 10 years old - and the engineers that designed these didn't start their careers at Outback. It's pretty funny to me that you'll try to trivialize more than 15 years of history while fighting tooth and nail for a product with what, almost five years on the streets?RegGuheert said:Of course they do, they are trying to sell you an inverter. And when it fails, they would be happy to sell you another one.AndyH said:The folks that manufacture the equipment that I've chosen have stated that I can expect a comfortable 20 year life,...Like they would know. Their inverters are all less than ten years old.AndyH said:...and that's supported from the field by others using the devices as I intend.
Should I choose to use these devices at some point, I'll get into your spreadsheet. Don't hold your breath, though.RegGuheert said:I'm interested in knowing about any Enphase failures out there. Was the failure you had with microinverter or another brand?AndyH said:I've used both a string inverter and µinverters in the past and have no use for micros - especially down here (I had hot potting oozing out of one micro...). You're already tracking heat related problems, and folks in Arizona are reporting that micros are not recommended in their heat - San Antonio's farther south than all of Arizona.
With that, it's probably best we hang it up.
Sorry for the off-topic excursion.
edit...fixed quotes