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planet4ever
Posts: 4674
Joined: Sat Apr 03, 2010 9:53 pm
Delivery Date: 02 May 2011
Leaf Number: 1537
Location: Morgan Hill, CA, south of San Jose

Re: Carwings oddities, interesting tidbits, and problems

Tue May 17, 2011 4:34 pm

mogur wrote:I was away for three weeks on vacation and discovered that after 14 days of inactivity (neither being charged nor turned on) the car ceases communicating with Carwings and its status can not then be queried.
garygid wrote:If the 12v battery is too low, parts (or all) of the internal electronics might not work. If so, you might want to arrange to charge the 12v battery to get "going" again.
No, I think mogur is talking about a Carwings software or car firmware design issue, not a low battery condition. I got an error message from Carwings mentioning the 14 day limit the first time I tried to use it after getting the car.

Ray
End of April 2013: Traded my 2011 SL for a 2013 S with charge pkg.

thankyouOB
Posts: 3583
Joined: Mon Feb 21, 2011 11:14 am
Delivery Date: 30 Apr 2011
Leaf Number: 1442
Location: Coastal LA

Re: Carwings oddities, interesting tidbits, and problems

Tue May 17, 2011 4:42 pm

I have been trying to use the carwings on the laptop app to send-a-route to the car.
It lets you name it, but then the name doesnt appear in carwings in the Leaf.
Worse, every time I send a new route, it wipes out the last one, even though there are six slots for routes.

anyone have a fix for this?
may reserve/delivery 4/30/11
--
ECOtality/LADWP/ Blink 4/4/11
--
Gardena Nissan, msrp -1k
red SL with etec L3
SOLAR POWERED since 2008

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TomT
Posts: 10648
Joined: Sun Aug 08, 2010 12:09 pm
Delivery Date: 01 Mar 2011
Leaf Number: 000360
Location: California, now Georgia
Contact: Website

Re: Carwings oddities, interesting tidbits, and problems

Tue May 17, 2011 4:54 pm

Yep, the battery was fine. Carwings itself said that it could not contact the car and that it might be out of cellular range or it might have been more than 14 days since it was last turned on. So, apparently it stops communicating after 14 days of no activity. When I got home, I plugged it in without turning it on and it immediately started communicating again.
planet4ever wrote:
mogur wrote:I was away for three weeks on vacation and discovered that after 14 days of inactivity (neither being charged nor turned on) the car ceases communicating with Carwings and its status can not then be queried.
garygid wrote:If the 12v battery is too low, parts (or all) of the internal electronics might not work. If so, you might want to arrange to charge the 12v battery to get "going" again.
No, I think mogur is talking about a Carwings software or car firmware design issue, not a low battery condition. I got an error message from Carwings mentioning the 14 day limit the first time I tried to use it after getting the car.

Ray
Leaf SL 2011 to 2016, Volt Premier 2016 to 2019, and now:
2019 Model 3; LR, RWD, FSD, 19" Sport Wheels, silver/black; built 3/17/19, delivered 3/29/19.

WLC
Posts: 6
Joined: Thu Dec 16, 2010 11:49 pm

Re: Carwings oddities, interesting tidbits, and problems

Tue May 17, 2011 6:47 pm

Thanks for posting about lack of info from Carwings after 2 weeks.

The message - see below--- from Carwings is probably the same one you got:

"Your request to update vehicle status for Wattsun (name of our car) failed. There was a problem detected communicating with the vehicle. Please try your request again. Also ensure your vehicle is located in an area with cellular reception and it has been driven with the last 14 days."

I am assuming that there is no problem with the car just with the software. But I would feel better watching the battery level.

Any thoughts on why they would use a 14 day limit.

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garygid
Gold Member
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Joined: Wed Apr 21, 2010 8:10 am
Delivery Date: 29 Mar 2011
Leaf Number: 000855
Location: Laguna Hills, Orange Co, CA

Re: Carwings oddities, interesting tidbits, and problems

Tue May 17, 2011 7:16 pm

Perhaps a "dreaming" LEAF slumbers for 14 days with enough electronics on to communicate, but then, if not used (disturbed), it goes into a deep-sleep mode with "everything" turned OFF?
See SOC/GID-Meter and CAN-Do Info
2010 Prius
2011 LEAF, 2014 Tesla S85
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patrick0101
Posts: 368
Joined: Tue Jan 04, 2011 2:46 pm
Delivery Date: 18 May 2011
Leaf Number: 1823
Contact: Website

Re: Carwings oddities, interesting tidbits, and problems

Tue May 24, 2011 8:14 pm

There are several notifications that CarWings has:

Plug-in Reminder
Charge On
Charge Complete
Vehicle Status
Climate Control

So far the only one that I have been able get is the "Vehicle Status" notice. I have had my Leaf for less than a week, so I may not have something configure correctly. The fact that I am getting one of the notices lets me know that I have the contact info correct.

Do you know what I need to do to enable this?
~Pat
SLe VIN 1823 reserved 4/20/10, delivered 5/18/11
1998 Chevy S10EV (Feb 2007 - May 8th 2011)
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davewill
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Joined: Thu Mar 17, 2011 6:04 pm
Location: San Diego, CA, US

Re: Carwings oddities, interesting tidbits, and problems

Wed May 25, 2011 12:19 am

patrick0101 wrote:There are several notifications that CarWings has:

Plug-in Reminder
Charge On
Charge Complete
Vehicle Status
Climate Control

So far the only one that I have been able get is the "Vehicle Status" notice. I have had my Leaf for less than a week, so I may not have something configure correctly. The fact that I am getting one of the notices lets me know that I have the contact info correct.

Do you know what I need to do to enable this?
You need to go into e->settings->charging messages in the car and turn on the two "send to data center" options. Then these notifications will work.
2014 Rav4 EV, Blizzard Pearl White
2011 LEAF SL w/QC, Blue Ocean, returned at end of lease

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patrick0101
Posts: 368
Joined: Tue Jan 04, 2011 2:46 pm
Delivery Date: 18 May 2011
Leaf Number: 1823
Contact: Website

Re: Carwings oddities, interesting tidbits, and problems

Wed May 25, 2011 12:39 am

davewill wrote:You need to go into e->settings->charging messages in the car and turn on the two "send to data center" options. Then these notifications will work.
Thanks. I did this and I got a message at 12:01 saying that the charge was complete, even though it has been complete since ~5PM. At least I am getting messages now.

When I was looking at the settings, I saw an unplug notice, but the shortest time range was 5 minutes. I'd like to know as soon as my car is unplugged. Why the minimum of a 5 minute delay?
~Pat
SLe VIN 1823 reserved 4/20/10, delivered 5/18/11
1998 Chevy S10EV (Feb 2007 - May 8th 2011)
4kW Solar PV '07, 12kW in '15
Oregon Electric Vehicle Association
Occasional PlugInCars.com writer
Occasional WhatDrive.us panelist
Cars with Cords blogger

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davewill
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Joined: Thu Mar 17, 2011 6:04 pm
Location: San Diego, CA, US

Re: Carwings oddities, interesting tidbits, and problems

Wed May 25, 2011 2:33 am

That one is to remind you to plug in if you forget when you arrive home. 5 minutes is so you have time to park and plug in before being nagged. For that one to work you have to get your home charger registered in the nav.

The notice that you've been unplugged is immediate.
2014 Rav4 EV, Blizzard Pearl White
2011 LEAF SL w/QC, Blue Ocean, returned at end of lease

User avatar
patrick0101
Posts: 368
Joined: Tue Jan 04, 2011 2:46 pm
Delivery Date: 18 May 2011
Leaf Number: 1823
Contact: Website

Re: Carwings oddities, interesting tidbits, and problems

Wed May 25, 2011 10:52 am

thanks davewill
~Pat
SLe VIN 1823 reserved 4/20/10, delivered 5/18/11
1998 Chevy S10EV (Feb 2007 - May 8th 2011)
4kW Solar PV '07, 12kW in '15
Oregon Electric Vehicle Association
Occasional PlugInCars.com writer
Occasional WhatDrive.us panelist
Cars with Cords blogger

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