Carwings oddities, interesting tidbits, and problems

[planet4ever]

I was away for three weeks on vacation and discovered that after 14 days of inactivity (neither being charged nor turned on) the car ceases communicating with Carwings and its status can not then be queried.

If the 12v battery is too low, parts (or all) of the internal electronics might not work. If so, you might want to arrange to charge the 12v battery to get "going" again.

No, I think mogur is talking about a Carwings software or car firmware design issue, not a low battery condition. I got an error message from Carwings mentioning the 14 day limit the first time I tried to use it after getting the car.

Ray

[thankyouOB]

I have been trying to use the carwings on the laptop app to send-a-route to the car.
It lets you name it, but then the name doesnt appear in carwings in the Leaf.
Worse, every time I send a new route, it wipes out the last one, even though there are six slots for routes.

anyone have a fix for this?

[TomT]

Yep, the battery was fine. Carwings itself said that it could not contact the car and that it might be out of cellular range or it might have been more than 14 days since it was last turned on. So, apparently it stops communicating after 14 days of no activity. When I got home, I plugged it in without turning it on and it immediately started communicating again.

I was away for three weeks on vacation and discovered that after 14 days of inactivity (neither being charged nor turned on) the car ceases communicating with Carwings and its status can not then be queried.

If the 12v battery is too low, parts (or all) of the internal electronics might not work. If so, you might want to arrange to charge the 12v battery to get "going" again.

No, I think mogur is talking about a Carwings software or car firmware design issue, not a low battery condition. I got an error message from Carwings mentioning the 14 day limit the first time I tried to use it after getting the car.

Ray

[WLC]

Thanks for posting about lack of info from Carwings after 2 weeks.

The message - see below--- from Carwings is probably the same one you got:

"Your request to update vehicle status for Wattsun (name of our car) failed. There was a problem detected communicating with the vehicle. Please try your request again. Also ensure your vehicle is located in an area with cellular reception and it has been driven with the last 14 days."

I am assuming that there is no problem with the car just with the software. But I would feel better watching the battery level.

Any thoughts on why they would use a 14 day limit.

[garygid]

Perhaps a "dreaming" LEAF slumbers for 14 days with enough electronics on to communicate, but then, if not used (disturbed), it goes into a deep-sleep mode with "everything" turned OFF?

[patrick0101]

There are several notifications that CarWings has:

Plug-in Reminder
Charge On
Charge Complete
Vehicle Status
Climate Control

So far the only one that I have been able get is the "Vehicle Status" notice. I have had my Leaf for less than a week, so I may not have something configure correctly. The fact that I am getting one of the notices lets me know that I have the contact info correct.

Do you know what I need to do to enable this?

[davewill]

There are several notifications that CarWings has:

Plug-in Reminder
Charge On
Charge Complete
Vehicle Status
Climate Control

So far the only one that I have been able get is the "Vehicle Status" notice. I have had my Leaf for less than a week, so I may not have something configure correctly. The fact that I am getting one of the notices lets me know that I have the contact info correct.

Do you know what I need to do to enable this?

You need to go into e->settings->charging messages in the car and turn on the two "send to data center" options. Then these notifications will work.

[patrick0101]

You need to go into e->settings->charging messages in the car and turn on the two "send to data center" options. Then these notifications will work.

Thanks. I did this and I got a message at 12:01 saying that the charge was complete, even though it has been complete since ~5PM. At least I am getting messages now.

When I was looking at the settings, I saw an unplug notice, but the shortest time range was 5 minutes. I'd like to know as soon as my car is unplugged. Why the minimum of a 5 minute delay?

[davewill]

That one is to remind you to plug in if you forget when you arrive home. 5 minutes is so you have time to park and plug in before being nagged. For that one to work you have to get your home charger registered in the nav.

The notice that you've been unplugged is immediate.

[patrick0101]

thanks davewill