asemeco
Well-known member
I live in Atlanta, and I couldn't be happier with public EVSE availability: 30+ DC/QCs around town, and more newly installed every month.
Long term, however, I see a problem: Some units have a high failure rate, or maintenance is poor, or the companies running them have serious performance problems.
This is purely anecdotal, but I have seen these issues first hand:
- Several NRG eVgo Level 3 units seem to fail when temperatures raise to the 90s, as in the last few days.
- The Level 2 ChargePoint dual unit at my workplace has had one of the two heads malfunctioning 90% of the time since it was installed, three months ago. Chargepoint keeps remotely resetting it and claiming it is fixed, but after one or two uses it is down again.
- I have had a couple of billing discrepancies with Blink and SemaConnect units. I report the issue, and I get a reply that it has been solved, even though nothing was done.
Is it only me, or are more of you experiencing similar problems? I suspect commercial EVSE companies are not doing well, and that reflects in installation quality, maintenance and customer support.
What do you think?
Long term, however, I see a problem: Some units have a high failure rate, or maintenance is poor, or the companies running them have serious performance problems.
This is purely anecdotal, but I have seen these issues first hand:
- Several NRG eVgo Level 3 units seem to fail when temperatures raise to the 90s, as in the last few days.
- The Level 2 ChargePoint dual unit at my workplace has had one of the two heads malfunctioning 90% of the time since it was installed, three months ago. Chargepoint keeps remotely resetting it and claiming it is fixed, but after one or two uses it is down again.
- I have had a couple of billing discrepancies with Blink and SemaConnect units. I report the issue, and I get a reply that it has been solved, even though nothing was done.
Is it only me, or are more of you experiencing similar problems? I suspect commercial EVSE companies are not doing well, and that reflects in installation quality, maintenance and customer support.
What do you think?