Layla said:
I didn't do the smart thing and prenegotiate BEFORE RAQ, so now I have a quote of MSRP and have to decide whether to accept or decline...
Don't put yourself under pressure to accept the quote. A delay of a week or two at this stage will likely have no impact on your delivery date.
I made a similar mistake and accepted an offer without doing the proper research and talking to the dealer beforehand. My dealer turned out to be a real pain (i.e. a typical car salesman) trying some high pressure things on me like wanting me to come into the dealership immediately and pay a $500 deposit upfront, warning me that his supply was limited, etc etc. (A long litany of false information and straight-out falsehoods could follow here).
After about two weeks, I finally got over my hesitation to be a difficult costumer and my anxiety about giving up "my position in the queue". I took the advice from a fellow forum member and opened a second account. I looked up all the dealers that were certified in my state (the number had increased from the first time around) and then called the fleet manager/LEAF specialist of EVERY dealership. Many had no clue, most wanted MSRP, some didn't want to sell non-local, but I did find one dealership offering at $500 below MSRP and another one promising to match any other offer I could find. I RAQed for a second time with the new account and everything has been extremely positive ever since. I had a great initial conversation and felt the genuine excitement of the dealer. It was immediately clear to me that this was not just another car for the dealership. We have had regular conversations since, all positive, informative, and honest. I am actually thinking of doing the followup service with them even though they are quite far away.
I cancelled my order with the first dealer, making sure he wouldn't be rewarded with an orphan. I called CS, complained about the initial dealer, and confessed what I had done. They voiced understanding for my actions, thanked me for my loyalty to the LEAF, and deactivated the initial account. And after all this I am still in line to get one of the first cars around here.
My advice would be to reject the offer at this stage and then call every dealer within range of the car before RAQing again. The worst that can happen is that you find a dealer you feel good about.