martel said:
Good to know. Guess I'll have to call them. They won't let you go to the next step of ordering unless you have the home assessment done/scheduled/waived.
Again, hard to know since they apparently have changed things, but even back when I went through the process there was not really a "wait" at that step, per se. Both the Nissan and Progress Energy (AeroVironment) systems had you schedule your assessment appointment online. You didn't have to wait for them to call you to set up an appointment. Now once your assessment was done then yes, you had to wait until you actually received the assessment--this is the state my dashboard sat in for practically the entire process, but it let me go ahead and order, etc.
There were only 3 things I remember having to "wait" for:
1) Results of assessment (took about 3 months, but eventually was transparent to me, other than it was within the $2000 allowed by Progress, so no extra charge for me).
2) Response to my Request-a-Quote. Took about a day.
3) Actually waiting for the car to arrive!
Everything else either flowed from one step to the other or was scheduled online.
Granted, there WERE hiccups in the whole process for me, particularly between Progress and AV. Most of this was trying to schedule my installation. The AV web site they had me log into kept telling me I had to schedule an assessment (even though I had previously done it through the Nissan page). I had to call over and over again to actually get them to schedule an installation. The first level support was not able to do this for me. It was not until I talked to the manager that was the liaison with Progress that she was able to manually schedule an installation for me. If you look through the "NC Orders" forum, you'll probably find my tales of woe: http://www.mynissanleaf.com/viewtopic.php?f=24&t=1138" onclick="window.open(this.href);return false;