daniel
Well-known member
This is an unfair comment. While those of us outside CA are not getting the $5K rebate, there are probably people who can afford the car only after the rebate. True, it's not a car for the poor, and a lot of people who'd like to have the car cannot afford it at all. If you can afford this car, you are more fortunate than many people. BUT if you've made a purchase decision based on the price of the car after the rebate, and then you lose the rebate because Nissan is filling January orders before September orders, after you jumped through all the hoops, reserving and ordering as soon as was permitted, and now some of us are seeing "Month of July" after having a date in April, then you have a right to be concerned, to ask questions, and to expect an explanation from Nissan. And now dates getting pushed back to July might make some of us wonder if the glitch that put January orders ahead of Sept/Oct orders may now be putting February orders ahead also. Given the total incompetence of their web site programming, it's a reasonable fear. If you have to cancel your order because you miss the rebate, after spending a year on a waiting list, and making your transportation plans based on their promises, you have a right to be angry at Nissan. The disaster is not Nissan's fault. Delays due to unforeseen production difficulties are not their fault. Even the starting snafu and resultant delays while a fix is implemented is not entirely their fault given the complexity of the system. But filling orders out of order, after PROMISING that orders would be filled in the order placed, that IS their fault, and their refusal to offer an explanation is a sign of disrespect to their customers, who have after all jumped on their bandwagon with the initial announcement of this car. We have partnered with Nissan by lining up to join with them in this project, to buy a whole new kind of car, to take our chances with an unknown vehicle, a project that will benefit them and us if successful, but which also carries risks for them and us if it does not perform as we all hope and expect. And they repay us with disrespect. We deserve explanations. I do not demand to get my car yesterday. I only want to know what is going on and how the process is operating, and Nissan won't tell us anything.cdub said:Really.. stop worrying about the 5k rebate...
All these concerns pale compared to the disaster in Japan. But this behavior from Nissan long pre-dates the disaster. And since it looks as though the roll-out was handled entirely differently in Japan, it seems likely that all these problems are Nissan USA. The rebate does not affect me, here in WA. But Nissan led me to believe that I'd have this car in late December or early January, and I'd like a public explanation of what's actually going on. Such an explanation could be given without affecting Nissan's response to the disaster.
Come on, Nissan. Open up! Give us the respect we deserve and explain this screwed-up process.