Nissan Replaced my Battery after Warranty Expiration

[JimSouCal]

The goodwill Nissan is generating is welcome...

I have a friend that just got a battery pack replaced (out of warranty) @90% coverage (even I was surprised), so it's definitely happening.
Of course, Nissan probably won't get half the publicity for the "positive" stuff as they have for the "negative" stuff; it's human nature.

You may be correct, but maybe not...

If these reports of goodwill continue, I will consider another Nissan.... So far, my 200 GID (2 bar loss waiting for the 3rd) 2011 suits my daily driver needs...

On the other hand, maybe Nissan has a stack of batteries that are aging out and this is the best use...

 

[NorCalLeafOwner]

Several months after the battery replacement, our Leaf is still charging to 110 every time, so we are indeed happy campers.

 

[davewill]

If I knew they would do this, I might have kept my LEAF...

 

[NorCalLeafOwner]

I wanted to report this in case others are in the same boat I was.

I purchased my used 2011 Leaf in March of 2016. In January of this year, I decided to get a battery test performed at my local Nissan dealership because I was concerned about the bars I had lost and the battery was only charging to about 60 miles.

The report showed that my battery had degraded to the point that it could have been replaced if it was still under warranty. However, I had miscalculated when the warranty expired. It actually expired last October, based on when my Leaf was originally sold.

The dealership advised me that they would see if Nissan would replace the battery anyway under their "Goodwill" program. The service tech turned the paperwork in to Nissan and a few days later called me and said they would replace if if I paid $600 for the installation.

I gladly paid the installation charge and the new battery was installed yesterday. It now charges to 120 miles.

The one thing I'm not sure about is the warranty on the new battery. The dealership told me it was only 12 months/12,000 miles, but I'm wondering what others have been told who have had their batteries replaced under Nissan's "goodwill" program?

Also, are the replacement batteries significantly better than the original battery?

In any event, I'm very happy about the outcome and wanted to let others know about my experience.

Hi I am in same boat, 6mos out of warranty, and wanting to know what baseline information they would offer this "Goodwill" program. I paid $100 just to have my battery tested at the dealer to have plan of record that my battery is marginal 2 weeks before Warranty expire. They told me I don't qualified at the time. My dealer is Boardwalk Nissan in Redwood City.

What was number of bars and mileage you had when you talk to dealer?

I had lost four bars and mileage was about 40,000. This may have helped my case: When I bought the car from an individual in the Bay Area, the GPS system had Phoenix information stored (home, points of interest, etc.) I think the Bay Area owner never bothered to change the system data from the previous owner who was the actual original owner of the car. I told my local dealership that I was aware of the class-action suit involving rapid degradation of the battery in southwest U.S. locations along with the fact that car had spent some time in Phoenix and asked him to put that information in his "goodwill" request. I don't know if it helped or not but I thought the fact that the car had spent some of its life in Phoenix was relevant. Who knows?

One other minor detail. The dealership was going to charge me $39.99 for the battery test, but I was never charged for the test once they agreed to replace the battery.

 

[TomT]

Yep, when I got a replacement battery the GOM showed over 110 miles the next day... It quickly reverted to normal over the course of a month...

 

[Stanton]

If I knew they would do this, I might have kept my LEAF...

Good things come to those who wait...

 

[topaz420]

This program has apparently ended--I am on the unfortunate end of it

I made a thread about it here:
http://www.mynissanleaf.com/viewtopic.php?f=27&t=24800&p=509647#p509647

 

[csites]

Can anyone post an invoice that shows how the "core" charge was handled? Thanks.