my loss of enthusiasm for Nissan is related to two things:
1) the fact that they have made it abundantly clear that they are making up the definition of "gradual" as they go and are doing little to assure they have our backs. when you leave customers out in the cold, everyone gets cold feet... marketing 101!!
2) I expected to see an incremental improvement in range within a few years and so far, I don't see any evidence that MY2013 is going to offer a bigger/denser battery, meanwhile, competitors are. I feel that improving range is the main thing that is going to make EV's marketable to the masses. My business is going to go with those who are out front in offering excellence and more range. If Nissan wants to keep me as a customer, they need to treat their customers well and improve the product, at the very least so that the "gradual" improvement in range exceeds the "gradual" loss that they consider normal!
Nissan still could get our confidence back, but they need to take a very different course in handling this whole battery degradation thing. Essentially, they need to warranty the battery, for real!