kevintylernelson said:
There still one glaring issue that no one has seemed to have addressed yet and that's the whole "dealership experience." I have friends and clients that own/lease Teslas and have told me about the wonderful buying experience, and how quick and easy it was when their vehicle needed service. The whole dealership model is going to become obsolete because of companies like Tesla. I have literally never heard of a pleasant dealership experience from anyone buying/leasing or getting services done.
For my last 4 new cars (3 purchased, 1 leased) I got, all were pleasant experiences: 02 Maxima, 04 350Z, 06 Prius, '13 Leaf (lease). I wouldn't hesitate to at least shop at the 3 dealers involved again (but for the first two cars, they were in another state).
I will admit that w/3 cars that I accompanied or helped others semi-recently when they were buying, experiences were mixed: 07 Altima Hybrid (ok and one TERRIBLE dealer (I go out of my way to avoid them for purchasing/leasing; heard 2 other negative experiences from others I know re: that dealer)), '11 Prius (good dealer and ok dealer), '13 Prius (bad experiences). Some of it also is related to how low someone wants to go vs. taking what a dealer that's a straight shooter (where I got my 06 Prius) openly advertises.
kevintylernelson said:
The same cannot be said about the experience that I've had with Nissan, the salesman knew very little about the Leaf and flat out provided completely false info. He tried telling me that I could charge the car with the included factory 110V charging cable in 8 - 10 hours from 0 - 100%...lol. Luckily I already knew about the Leaf beforehand so I just corrected everything he said.
I never needed to ask any info but yes, there are PLENTY of horror stories and lots of misinformation.
I don't doubt them at all. I got a lot of charging time misinformation by the ride along guy in a Merc B-Class ED a few weeks ago.
As for Tesla service experience, "the grass is always greener on the other side". I guess you haven't paid enough attention on "TMC" and other places.
Look at these, for example.
https://teslamotorsclub.com/tmc/threads/service-center-wait-times-post-your-results.75956/
https://teslamotorsclub.com/tmc/threads/trunk-closing-problem.74246/#post-1652669
https://teslamotorsclub.com/tmc/threads/driver-door-latch-confused.74558/#post-1658154
https://teslamotorsclub.com/tmc/threads/frustrated-with-tesla-service-center.71274/
https://teslamotorsclub.com/tmc/threads/disappointing-service-turnaround.56562/
https://teslamotorsclub.com/tmc/threads/model-s-non-drivable-after-multiple-error-messages.44436/#post-940823
https://teslamotorsclub.com/tmc/threads/elon-i-think-it%E2%80%99s-terrible-to-make-a-profit-on-service.65766/page-2#post-1423889
https://teslamotorsclub.com/tmc/threads/tesla-service-center-needs-to-expand-fast.45470/
https://teslamotorsclub.com/tmc/threads/service-backog-especially-in-ca.68704/
https://teslamotorsclub.com/tmc/threads/service-backog-especially-in-ca.68704/#post-1495229
And once more and more Teslas go out of warranty, perhaps there will be more folks unhappy w/the service experience?
https://teslamotorsclub.com/tmc/threads/ouch-first-huge-repair-bill.70396/
https://teslamotorsclub.com/tmc/threads/model-s-door-handel-failure.78976/