ok past business with spx april 2010 need evses bad paid my hefty fee to become certified installer( dont know why im LICENSED)added insurance to some ungodly amount and jumped throught there hoops guess what NO PRODUCT,so I wanted my money back I mean you want me to pay to be certified to install your product ,you had better have a product.went to 2 of there offices there where ups mail stores.so you pick which business practice this falls under.ive had 2 customers who purchased these products and they will not pass an electricial inspection in tennessee because they are not ul listed ,there wording could be misunderstood???as for full disclosure I install,sell and service SQ D/ Schneider,ge, eaton,seimans,av and nissan branded eq.my intention was to find out why a power company would steer some towards an non ul listed product. I mean I love the idea of phils upgrade or some thing like it, that would be the bomb it just does not legally exsist. nec code is very clear on that just ask blink they had to go back and hard wire alot of there first installs.now off a generator who cares code does not apply!!