I received this email message from Nissan a few minutes ago. I had my Leaf reprogrammed two weeks ago, and since then it has been problem-free.
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REASON FOR CAMPAIGN
On some 2011 Nissan LEAF vehicles, a diagnostic programming error may under certain conditions detect a "problem" with the air conditioning system that does not exist, preventing the vehicle from going into "Ready" mode the next time you attempt to start the car. This issue does not occur when the vehicle is being driven. However, the vehicle may not restart after being turned off.
WHAT NISSAN WILL DO
To assure your continued satisfaction and confidence in your car, your EV Certified Nissan Dealer will reprogram the Vehicle ! Control Module free of charge for parts and labor at a time and location that best meets your needs. Typically performed at your Nissan EV Dealer, the reprogramming can also be completed by an EV Certified technician at your home or place of business provided there is a suitable and safe work area. Please discuss with your Nissan EV Dealer regarding timing and location.
This reprogramming will address the failure to restart issue, as well as improve the accuracy of the driving range display.
WHAT YOU SHOULD DO
Contact your EV Certified Nissan Dealer at your earliest convenience in order to arrange your appointment.
This service is free of charge and the work should take about one hour to complete. To ensure the least inconvenience to you, it is important that you have an appointment before bringing your vehicle to the dealer for service. Please bring this notice with you to your service appointment. Detailed instructions have been sent to your EV Certified Nissan Dealer.
If the dealer fails, or is unable to complete the service free of charge, you may contact the Nissan LEAF Call Center, Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-877-N0-GAS-EV-(1-877-664-2738).
Thank you for providing us an opportunity to ensure on-going satisfaction with your Nissan LEAF. We are sorry for any inconvenience this may have caused you.