racerkit
Posts: 15
Joined: Thu Feb 17, 2011 6:22 pm
Delivery Date: 16 Jun 2011
Leaf Number: 3867
Location: Redwood Shores

Re: The Battery Replacement Thread

Tue Mar 28, 2017 11:54 am

Updating on battery replacement effort (6/2011 delivery)
No luck convincing Nissan dealer to help on replacement.
69 month usage
60,352 miles
9 bars (very weak top few bars where it drops only after 2 miles)

Not sure if I have good original battery, or just not bad enough for warranty.

AntronX
Posts: 83
Joined: Sun May 22, 2016 12:17 pm
Delivery Date: 14 May 2016

Re: The Battery Replacement Thread

Tue Mar 28, 2017 11:57 am

sub3marathonman wrote:...So this is in Florida, over the winter...

Could you share how you are charging your Leaf? Do you keep it mostly topped off and parked in the sun or shade? I am in west Broward with 2011SL with '15 battery. I would like to compare our capacity degradation. PM me if you want my contact info.

sandeen
Posts: 113
Joined: Fri May 12, 2017 1:45 pm
Leaf Number: 026685
Location: Minnesota

Re: The Battery Replacement Thread

Tue Sep 26, 2017 11:56 am

Took mine in with 8 bars today (dropped at 43.50Ahr, 40,600 miles) and left in a loaner with no warranty paperwork ... this dealer hadn't done a warranty replacement before, and was making noise about back & forth with Nissan on information about the battery, mused about replacing individual cells, etc.

Has anyone who obtained a warranty replacement had any issue with Nissan approving it (barring the crazy class action opt-out debacle), or received anything less than a new full-capacity pack with warranty service?
2012 SL from TX, (mfg 8/12), used, dropped to 8 bars at 43.50 Ahr, 40,601 miles. my daily stats =/= my collected data on 4-bar losers

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jhm614
Forum Supporter
Posts: 901
Joined: Fri Apr 23, 2010 7:48 pm
Delivery Date: 30 Mar 2011
Leaf Number: 000493
Location: Arlington, TX

Re: The Battery Replacement Thread

Tue Sep 26, 2017 12:34 pm

sandeen wrote:Took mine in with 8 bars today (dropped at 43.50Ahr, 40,600 miles) and left in a loaner with no warranty paperwork ... this dealer hadn't done a warranty replacement before, and was making noise about back & forth with Nissan on information about the battery, mused about replacing individual cells, etc.

Has anyone who obtained a warranty replacement had any issue with Nissan approving it (barring the crazy class action opt-out debacle), or received anything less than a new full-capacity pack with warranty service?


I don't believe anyone that met the warranty terms has received anything less than a new battery from Nissan. If your dealer has never done a warranty replacement, I would open a case with 1-877-NO GAS EV. My replacement went much smoother once I did that. What was the original in-service date on your car?
2011 Brilliant Silver SL - 105,000 gasoline free miles so far.
4BL: 06/29/13 @ 27 months, 43,520 miles, 42.56 Ahr. New 12 bar battery: 09/09/13
4BLx2:12/31/16 @ 69 months, 99,475 miles, 42.99 Ahr.

sandeen
Posts: 113
Joined: Fri May 12, 2017 1:45 pm
Leaf Number: 026685
Location: Minnesota

Re: The Battery Replacement Thread

Tue Sep 26, 2017 12:58 pm

I do have a case w/ the NO GAS EV folks, and will check in with them if I don't hear back from the dealer in a day or so.
In-service date seems to be a subject of some debate. :) NO GAS EV said Jan 30 2013, the dealer says they looked it up and got Feb 18 2013. Either way, I'm within the warranty period.
2012 SL from TX, (mfg 8/12), used, dropped to 8 bars at 43.50 Ahr, 40,601 miles. my daily stats =/= my collected data on 4-bar losers

sandeen
Posts: 113
Joined: Fri May 12, 2017 1:45 pm
Leaf Number: 026685
Location: Minnesota

Re: The Battery Replacement Thread

Tue Sep 26, 2017 2:47 pm

Dealer called back and pointedly said "it will not be a new battery pack, you might only get 10 bars" - I'm hoping he's just quoting back the warranty terms (of which I'm aware), and not some specific info from Nissan about this case; AFAIK everyone who's had a replacement has received a full capacity battery. Surely that won't stop now, right? :)
2012 SL from TX, (mfg 8/12), used, dropped to 8 bars at 43.50 Ahr, 40,601 miles. my daily stats =/= my collected data on 4-bar losers

LeftieBiker
Posts: 6926
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 31 May 2013
Location: Upstate New York, US

Re: The Battery Replacement Thread

Tue Sep 26, 2017 4:30 pm

I'd be a bit concerned about that dealer pocketing the cash from Nissan or keeping a new pack for resale, and then installing a used 10 bar pack for you. See what Nissan says.
2013 "Brilliant Silver" SV with Premium Package and no QC, and 2009 Vectrix VX-1 with 18 Leaf cells.

The most offensive, tasteless phrase in use here is "Pulled the trigger." I no longer respond to posts that use it.

sandeen
Posts: 113
Joined: Fri May 12, 2017 1:45 pm
Leaf Number: 026685
Location: Minnesota

Re: The Battery Replacement Thread

Tue Sep 26, 2017 4:32 pm

They've never done a replacement before, I'm guessing he's just being careful to set official expectations based on a recent read of the warranty or something. I wonder if I can see the packing slip for the pack, and compare the battery ID to what leafspy shows. You're not paranoid if they really are out to get you, right? :)
2012 SL from TX, (mfg 8/12), used, dropped to 8 bars at 43.50 Ahr, 40,601 miles. my daily stats =/= my collected data on 4-bar losers

Roadburner440
Posts: 278
Joined: Sun Feb 12, 2012 2:42 pm
Location: Hampton, VA

Re: The Battery Replacement Thread

Tue Sep 26, 2017 5:16 pm

I just got my car back on Saturday, and replacement was done at no cost to me. Battery has definitely been replaced. Dealership had initially told me they fully charged it with QC, so when I get in the car as it was booting it only showed 67 miles. I realized after it booted and only had 7 bars that the QC stops at 80%. Fully charged it at the house Sunday and car showed 94 miles. Got about 100 miles on it so far this week and all looks well. Battery stats according to LEAFDD are 66.13ahr, HX: 99.79, and car has 57,078 miles. Paperwork didn't have a part number for the battery or anything but I can only guess it is the latest chemistry per the settlement awhile back, and it has all 12 capacity bars showing on the dash. My dealership had never changed a battery before either, but they got the process done pretty quickly. Had to get a scissor lift for the battery brought in. They also had to run a battery report prior to changing, and then after changing the pack to show that it indeed was replaced as part of Nissan's warranty thing. I have never heard of anyone getting less than a new capacity pack, but who knows with them supposedly cancelling the out of warranty assistance program.
Steve
2012 Cayenne Red Leaf SL #16790
2016 Chevrolet Volt LT Kinetic Blue
Turned in: 2012 Chevy Volt #2395

Amped
Posts: 36
Joined: Wed Nov 30, 2016 5:46 pm
Delivery Date: 15 Nov 2012
Leaf Number: 018515
Location: MA

Re: The Battery Replacement Thread

Tue Sep 26, 2017 5:29 pm

sandeen wrote:Took mine in with 8 bars today (dropped at 43.50Ahr, 40,600 miles) and left in a loaner with no warranty paperwork ... this dealer hadn't done a warranty replacement before, and was making noise about back & forth with Nissan on information about the battery, mused about replacing individual cells, etc.

Has anyone who obtained a warranty replacement had any issue with Nissan approving it (barring the crazy class action opt-out debacle), or received anything less than a new full-capacity pack with warranty service?



Similar here. Took it in yesterday. 43.21 was where i saw it drop last week. But, when I took it in yesterday, it was like 43.5. 49258 miles. At first, they gave a me loaner. But, called back to say it would take 4-6 weeks for the replacement to come in. So, returned their car and took mine back. Also, they applied a recall to the 2G telematics to disable it.
2012 SL. Clippercreek CS40-SG2.

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