neunsechszwo
Member
My first experience with Blink was great, a good demonstration of the quick charging system. Nice UI, too.
Second experience, the unit was operable but I didn't have my RFID card yet, and blinknetwork.com could not generate codes. About five minutes later the site was back, but too late because I was already on my way home. Shame, because nothing was wrong with the unit itself.
Today, my family and I were relying on a Blink station near our destination to make a 140km/85mile round trip on highways. The LCDs on the DCFC unit were frozen. Blink customer support couldn't do anything remotely.
Finally we moved onto another QC station. Again a shame because the hardware is so nice and the system is awesome when it's charging—we're just taking about shitty software it seems.
Support afterward has been great as the reps were polite and I got some credits for my trouble.
But if this is why people aren't going to use EVs, here's why. Hard to locate and rely on chargers. I hope this situation improves soon.
Worse still the first time I had a problem I was eager to show a family member how great and convenient QC is. The second time I was actually not gonna be able to make it home with my young kids in the car.
Second experience, the unit was operable but I didn't have my RFID card yet, and blinknetwork.com could not generate codes. About five minutes later the site was back, but too late because I was already on my way home. Shame, because nothing was wrong with the unit itself.
Today, my family and I were relying on a Blink station near our destination to make a 140km/85mile round trip on highways. The LCDs on the DCFC unit were frozen. Blink customer support couldn't do anything remotely.
Finally we moved onto another QC station. Again a shame because the hardware is so nice and the system is awesome when it's charging—we're just taking about shitty software it seems.
Support afterward has been great as the reps were polite and I got some credits for my trouble.
But if this is why people aren't going to use EVs, here's why. Hard to locate and rely on chargers. I hope this situation improves soon.
Worse still the first time I had a problem I was eager to show a family member how great and convenient QC is. The second time I was actually not gonna be able to make it home with my young kids in the car.