brokenarrow03
New member
- Joined
- Feb 22, 2022
- Messages
- 3
Good evening...
My wife and I purchased a 2019 Nissan Leaf SV at the end of December 2018. It has been a really nice car up until the last year or so. In early January 2021, I took it to the dealership where we purchased it for its inspection and maintenance, and I notified them of a click click when accelerating from a stop. They proceeded to fix it under NTB12-055, tightening the front axle nuts to specifications.
All was well until this past December (2021) when I drove it one day. I back out of the garage and the front end made a crunch crunch, or maybe a click click, it's hard to describe at this moment. It was scheduled for its service the next week anyway, so I took it in then. They replaced the driver side drive axle.
After that it still made the noise here and there, more so when it was colder outside, so I scheduled it back in towards the later part of January 2022, last month. They had a technician ride with me when I arrived, 0730, and since it was somewhat cold that morning, I was 2 for 2 in reproducing the noise, mostly backing here and there in their lot. It does it sometimes going forward, but almost 90% of the time going backwards. He said it sounded in the front end and they kept it for the day.
When I returned the service manager said they had spoken to Nissan DTS, whatever that is, and they were advised to remove the axle nuts and install washers and then the nuts. They had also mentioned that 10-20 minutes after I had left that morning another 2019 Leaf was in for the very same issue. Needless to say, the issue persists today and as I type this it has been back to the dealer for 2 business days, Monday and Tuesday this week.
I have worked a bit with Nissan internally and they have stated that the dealership has found nothing to repair, and they will send me on my way. They also mentioned that "these vehicles sometimes do this, more so when it's cold out".
So here I am, and my wife, with a purchased new Leaf with a little over 22000 miles, still under powertrain warranty, with a car that clicks, or crunches, however you describe it. I'm not really sure what my options are at this point. I called my states consumer affairs and they said since I was already working directly with Nissan they wouldn't have much to add so they would make an entry! Nice!
Nissan has offered a $1000 "for my troubles" but outside of that I am on my own according to them.
I have seen a few posts over the last couple of weeks on this forum mention clunks and the like, but those seemed to be related to 1st gens and was a different sound in the video the person posted. (GoodBar). I did see NTB14-088, but that seems like an older bulletin.
Any advice is appreciated. I know how vehicles function from a mechanical perspective, but I am not in a position to go fix them.
Thank you!
My wife and I purchased a 2019 Nissan Leaf SV at the end of December 2018. It has been a really nice car up until the last year or so. In early January 2021, I took it to the dealership where we purchased it for its inspection and maintenance, and I notified them of a click click when accelerating from a stop. They proceeded to fix it under NTB12-055, tightening the front axle nuts to specifications.
All was well until this past December (2021) when I drove it one day. I back out of the garage and the front end made a crunch crunch, or maybe a click click, it's hard to describe at this moment. It was scheduled for its service the next week anyway, so I took it in then. They replaced the driver side drive axle.
After that it still made the noise here and there, more so when it was colder outside, so I scheduled it back in towards the later part of January 2022, last month. They had a technician ride with me when I arrived, 0730, and since it was somewhat cold that morning, I was 2 for 2 in reproducing the noise, mostly backing here and there in their lot. It does it sometimes going forward, but almost 90% of the time going backwards. He said it sounded in the front end and they kept it for the day.
When I returned the service manager said they had spoken to Nissan DTS, whatever that is, and they were advised to remove the axle nuts and install washers and then the nuts. They had also mentioned that 10-20 minutes after I had left that morning another 2019 Leaf was in for the very same issue. Needless to say, the issue persists today and as I type this it has been back to the dealer for 2 business days, Monday and Tuesday this week.
I have worked a bit with Nissan internally and they have stated that the dealership has found nothing to repair, and they will send me on my way. They also mentioned that "these vehicles sometimes do this, more so when it's cold out".
So here I am, and my wife, with a purchased new Leaf with a little over 22000 miles, still under powertrain warranty, with a car that clicks, or crunches, however you describe it. I'm not really sure what my options are at this point. I called my states consumer affairs and they said since I was already working directly with Nissan they wouldn't have much to add so they would make an entry! Nice!
Nissan has offered a $1000 "for my troubles" but outside of that I am on my own according to them.
I have seen a few posts over the last couple of weeks on this forum mention clunks and the like, but those seemed to be related to 1st gens and was a different sound in the video the person posted. (GoodBar). I did see NTB14-088, but that seems like an older bulletin.
Any advice is appreciated. I know how vehicles function from a mechanical perspective, but I am not in a position to go fix them.
Thank you!