EVadoption: “Charging Station” — Is That the Location or the “Charger”?

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GRA

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I stopped using "QC" and switched to "FC" when talking about DC charging a year or so ago, because I found that was AFDC's usage, and I thought it was high time we eliminated as much confusion as possible by standardizing terms. The article below discusses the need for more such standardization for charging terms, showing both AFDC's usage as well as a separate set of suggested terms. I find the second simpler and more consistent with ICE practice with which everyone is familiar, so likely to cause less confusion during the transition. See what you think, feel free to offer any of your own alternative suggestions, and maybe we can have a poll to find out which are preferred if enough people show interest.

https://evadoption.com/charging-station-is-that-the-location-or-the-charger/


If we didn’t have enough hurdles to electric vehicle adoption in the US, one of the challenges that drives me absolutely bonkers is the confusing and inconsistent use of charging terminology. And this starts with the term “charging station”.

Engineers — bless their souls — love to use technical terms, acronyms, and correct you when you use a term that is easy for consumers to understand, but not technically correct. In the EV industry the poster child of this is the term “charger.” Any engineer worth a kilowatt will correct you faster than you can say J1772 that the charger is actually onboard the electric vehicle and is not to be confused with the external power source.

True. But nobody else cares.

What Does “Charging Station” Mean to You?

To scale up EV adoption we need to increase consumer awareness and understanding of the “electric refueling” process. This requires simple, easy-to-understand terms without jargon, and that leverage consumer’s existing reference point of the gasoline refueling experience.

Beyond the use of confusing, technical and jargony terms and acronyms, a foundational communications problem with EV charging is that the industry doesn’t even agree on what the most basic of terms — EV “charging station” — actually refers to.

Below is a simple and typical example of the confusing and inconsistent use of the term “charging station” from a news article shared on Twitter. In an ensuing discussion around this “charging station” reference it wasn’t clear what the author meant. None of us were certain whether “charging station” referred to the site or location as in the analogous gas station? Or did “charging station” refer to the individual charging hardware – even more confusingly referred to as port, hardware, EVSE, pedestal, and several other terms. . . .

Charging Station Twitter Poll

To attempt to shine a light on this confusion and inconsistent usage, I conducted a simple and very unscientific poll on Twitter. While only 118 responses among knowledgeable EV folks on Twitter, the term “charging station” was nearly equally split on what the term meant. 39% assumed charging station refers to the site/location and 43.2% believe it means the individual connection / charger / port / hardware. Nearly 18% felt it could have either meaning (which in hindsight was not a meaningful option for this poll question).

So What’s The Big Deal?

So why does it matter if for some people the term charging station refers to the site or location and to others it means the actual charging hardware?

For one, clarity and consistency is critical for sharing statistics and making comparisons. When an article says there are something like 115,000 charging stations in America less than the estimated ~145,000 fueling stations, it’s important to get this right. First, according to the AFDC database, as of May 15, 2022 there were 47,600 Level 2 and DC fast charging locations with more than 118,000 ports (charging connections – this language is yet another issue). Because some of the charging networks such as ChargePoint actually report each individual charger as a “location,” this number is actually lower than the 47,600.

Secondly, most modern sites that sell gasoline (convenience stores, gas stations, warehouse stores like CostCo and Sam’s Club, supermarkets like Safeway) may have from 12 to 20 individual pumps. So a more accurate approach is to compare the 118,000 ports to say 17.4 million (12 times 145,000) estimated gas pumps. . . .

But I digress. That exercise in numbers and ratios of gas pumps and EV chargers was simply meant to bring to life why getting EV charging terminology defined simply, clearly, and with the same meaning is critical. Without this we cannot have meaningful and accurate conversations about the state of EV charging infrastructure.

Alternative Fueling Station Locator Definitions of Charging Infrastructure Terminology

Below is a diagram from AFDC that defines their use of terminology. And from a technical perspective this makes sense. For statistical comparison sake and accuracy, differentiating terms and definitions for a port versus a connector is important.
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[Text on graphic follows]:

Station Location: A station location is a site with one or more EVSE ports at the same address. Examples include a parking garage or a mall parking lot.

EVSE port: An EVSE port provides power to charge one vehicle at a time even though it may have multiple connectors. The unit that houses EVSE ports is sometimes called a charging post, which can have one or more EVSE ports.

Connector: A connector is what is plugged into a vehicle to charge it. Multiple connectors and connector types (such as CHAdeMO and CCS) can be available on one EVSE port, but only one vehicle will charge at a time. Connectors are sometimes called plugs.
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Time Is Now For The EV Industry To Have Standardize Terms Like Charging Station

But from a consumer awareness and education perspective, we need to agree on standardized and simple terms. We have a choice. We can use technical and complicated terms that require consumers to have to think and learn new concepts. Or we can tap into their existing understanding of the refueling process and make it easy for them to grasp “electric refueling.”

My friend Matt Teske, founder and CEO of Chargeway, whose background was in brand and design, has long advocated for a simple approach of using Station > Charger > Plug. With the idea being that “station” is the same whether gas or electric in that it refers to the refueling site or location.

“Charger” then refers to the charging hardware/post/pedestal/dispenser/port which is akin to a gas “pump.” And then the term “plug” (the connector that is compatible with your EV and plugs into your EV’s charging receptacle) equates to the gas “nozzle.”

Whether Matt’s terms are the best ones for the industry to use and standardize around is irrelevant for the moment. Our first goal as an industry is simply to gain agreement that we have a problem. And if we are going to make it easy for mainstream consumers to feel comfortable switching to an EV — then we must use simple, consumer-friendly terms that mean the same thing to everyone.

If you would like to help launch an industry initiative to standardize terms or have suggestions on existing groups best positioned to lead this effort, please reach out.
 
Since 2019, I have been attending local EV shows with my car to talk to people, answer questions, educate, etc about EVs and have noticed how people recognize specific things in the EV world. I started using the term "quick charge" for the first year but changed it to "fast charge" because that was how most people recognized it when we spoke. Around here, I find that people refer to it as "fast charge" or "DC charge".

I call EVSEs "charging units" when I speak to people at the EV shows. I find that they understand that term. They typically start out calling it a "charger", but I quickly explain that the charger is on the car and the EVSE is basically a power supply, then quickly jump back to "this charging unit..." People may seem interested in the technical stuff, but I find that they don't really want to know the details, so I try to keep things simple and stick with what they can understand.
 
henrydehoja said:
Since 2019, I have been attending local EV shows with my car to talk to people, answer questions, educate, etc about EVs and have noticed how people recognize specific things in the EV world. I started using the term "quick charge" for the first year but changed it to "fast charge" because that was how most people recognized it when we spoke. Around here, I find that people refer to it as "fast charge" or "DC charge".

I call EVSEs "charging units" when I speak to people at the EV shows. I find that they understand that term. They typically start out calling it a "charger", but I quickly explain that the charger is on the car and the EVSE is basically a power supply, then quickly jump back to "this charging unit..." People may seem interested in the technical stuff, but I find that they don't really want to know the details, so I try to keep things simple and stick with what they can understand.

I think I've probably used similar terms as 'charging unit' when speaking to members of the general public in an attempt to simplify without throwing away all technical accuracy, because as you've probably experienced the second we start throwing around acronyms like OBCs and EVSEs people's eyes glaze over and we've lost them. ;)

However, I lean against standardizing such a term for the sole reason that it's two words when one will do, and we want to keep things as short and simple as possible for the general public. Station>Charger>Plug does that, even though we know it's not technically accurate. I believe using 'Port' in this case isn't as obvious as I'd think it might refer to a connector, so I lean against the AFDC usage.

To me its kind of like correcting newbies when they use kW rather than kWh when referring to battery capacity; in some cases its necessary to use the correct terminology to eliminate confusion, but most of the time the meaning's obvious and it isn't. cwerdna obviously disagrees :lol:
 
I use "charging cable" (portable EVSE) and "charging station" (mounted EVSE). I think that the only way to get it right with one 'word' is the hated "EVSE."
 
LeftieBiker said:
I use "charging cable" (portable EVSE) and "charging station" (mounted EVSE). I think that the only way to get it right with one 'word' is the hated "EVSE."


But four syllables vice two, plus it's an acronym. I guess my take is that we need to accept some technical inaccuracy in common usage for the sake of brevity and simplicity. From the user's standpoint it doesn't matter that it's an EVSE and not a charger, because either way that's what you need to charge the car. The only times you need to be technically correct is when you're designing an installation, or maybe when talking about OBCs and EVSEs with different max. power ratings, as the distinction matters then.
 
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