Response from Nissan customer service suggests using 3rd party's EVSE will void the warranty.
Eddie
Thank you for contacting Nissan LEAF Aftersales, my name is Eddie. How may I help you today?
12:45:03 PM
Me
Hi, my Nissan leaf onboard charger has failed
12:45:17 PM
I called earlier to the Nissan care about the Leaf onboard charger failure with GE Wattstation
12:45:44 PM
The rep said he is not aware of the issue and have no further info.
12:46:14 PM
However if you Google the internet with keywords as Nissan Leaf charger failure GE Wattstation, there're few articles and discussion that 'll popped up
12:47:06 PM
The GE spokes person said it was Nissan failed to follow the J1772 protocol and that results the damages
12:47:34 PM
Who at the Nissan can provide more clarification on this, since our company uses GE Wattstation as primary EVSE here.
12:48:14 PM
http://insideevs.com/investigation-complete-nissan-software-issue-to-blame-for-ge-wattstation-damaging-leafs-fix-is-coming/
12:49:03 PM
GE’s official statement:
Nissan and GE have completed their investigation into the instances of Nissan LEAFs experiencing on-board charging (OBC) issues when using certain EV chargers. Nissan has traced the root cause of the issue to the LEAFs OBC software that can allow damage to occur to its OBC components while using certain chargers and in certain instances, such as when a brief under voltage or blackout condition occurs. Nissan is working to address this issue as quickly as possible, and in the meantime is advising customers to avoid charging during times when brownouts or momentary power dips may be likely, such as during electrical storms or high power usage on the grid.
12:49:32 PM
Eddie
Thank you so much for contacting us today. I do apologize. Nissan North America does recommends for the Nissan LEAF to be charged using AeroVironment product as that is our partners. Any other charging station used can void the warranty.
12:51:07 PM
Me
This is bullshit, I have Nissan charger at home
12:52:34 PM
What is your full name? and are you sure about void the warranty if other charger are used?
12:53:07 PM
Eddie
Yes, sir. It is possible that warranty for EV Parts can be voided if using a charging station that is not recommended.
12:53:45 PM
Me
I'll hold you liable for providing incorrect warranty inforation
12:53:50 PM
I'll certainly post this info online to entertain people from your response
12:54:23 PM
Eddie
Do you have any further questions that I may assist you with today?
12:54:49 PM
Me
Yes, need your help to follow up my question
12:55:04 PM
Eddie
Nissan North America does comply with SAE J1772 standards.
12:55:41 PM
Me
Obviously one side is lying and if GE is please provide us your official statement
12:56:37 PM
Currently the only response is from GE and none from Nissan
12:56:59 PM
Eddie
Nissan does not comment on accusations made from third party suppliers. Nissan recommends for LEAF owners to use AV Charging Units.
12:58:21 PM
This is is to protect your warranty.
12:58:46 PM
Me
So will you follow up with your technical team to provide support?
12:59:17 PM
Eddie
No
12:59:21 PM
Me
Thanks, but no thanks! I'll post this transcript online