LEAFer
Well-known member
Dear Nissan,
I would not be offended if you labeled me “EVangelist”. To ensure my continued strong support of the Nissan LEAF, please consider the following a high-priority bug fix.
Many hours were lost this past weekend while I had to recover from a self-inflicted low state-of-charge. I accept full responsibility for my mistake (running low) and am in no way critical of Nissan in that regard. However, my experience was made significantly worse by the FAILURE of CarWings’ report of the interruption of charging. Not only were the hours of non-charging lost, but I naturally (after discovering the issue) had to take the additional time to perform the charging needed to get home.
It appears that the “Charging Stopped” status is triggered only if the J-plug is unplugged from the charge port. And it appears that none of the following events result in the “Charging Stopped” notification I would expect: an EVSE failure, a tripped breaker, an unplugged portable EVSE, a remotely or manually initiated termination of charging (push the “Stop” button on an Avcon, network initiated termination (e.g. $ limit), etc).
In general, any supply-side “loss” of power should also result in a notification. Possibly a new category (rather than “Charging Stopped”) … such as “Supply Interrupted”.
This morning at home using the Nissan supplied L1 … as illustrated by the sequence below … the “bug” exhibited an even more satirical twist (see 07:59 entry).
*: 3rd Light on dash was still blinking.
SMS (txt message) notifications received Key: “S-U” = “Status Updated” txt; “C-C” = “Charge Complete” txt; “CC-F” = “Climate Control On Failed”; “CC-on” = “Climate Control On”; “CC-A0” = “Climate Control Auto Off”;
I would be very receptive to receiving a call from you. You have my contact information (VIN 215). And I would love to be the first customer with this BUG fixed.
Thank you in advance for your speedy attention to this matter.
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18Feb2011 EDIT: Updated the title from "Dear Nissan: Please Fix “Charging Stopped”, Bug01" to "Dear Nissan: Please Help with missing “Charging Stopped”"
Also see my "Fri Feb 18, 2011 1:27 pm" post below in this thread for details. To avoid confusion I did not update the contents above, but it appears something intermittent is happening, rather than an outright bug.
Note some interesting details in the table above, however. Notice with 10mins remaining, but the breaker OFF, the car completed charging (?balancing?"), and then sent a "C-C" message.
Anyways ... does not look like a general bug ...
I would not be offended if you labeled me “EVangelist”. To ensure my continued strong support of the Nissan LEAF, please consider the following a high-priority bug fix.
Many hours were lost this past weekend while I had to recover from a self-inflicted low state-of-charge. I accept full responsibility for my mistake (running low) and am in no way critical of Nissan in that regard. However, my experience was made significantly worse by the FAILURE of CarWings’ report of the interruption of charging. Not only were the hours of non-charging lost, but I naturally (after discovering the issue) had to take the additional time to perform the charging needed to get home.
It appears that the “Charging Stopped” status is triggered only if the J-plug is unplugged from the charge port. And it appears that none of the following events result in the “Charging Stopped” notification I would expect: an EVSE failure, a tripped breaker, an unplugged portable EVSE, a remotely or manually initiated termination of charging (push the “Stop” button on an Avcon, network initiated termination (e.g. $ limit), etc).
In general, any supply-side “loss” of power should also result in a notification. Possibly a new category (rather than “Charging Stopped”) … such as “Supply Interrupted”.
This morning at home using the Nissan supplied L1 … as illustrated by the sequence below … the “bug” exhibited an even more satirical twist (see 07:59 entry).
*: 3rd Light on dash was still blinking.
SMS (txt message) notifications received Key: “S-U” = “Status Updated” txt; “C-C” = “Charge Complete” txt; “CC-F” = “Climate Control On Failed”; “CC-on” = “Climate Control On”; “CC-A0” = “Climate Control Auto Off”;
I would be very receptive to receiving a call from you. You have my contact information (VIN 215). And I would love to be the first customer with this BUG fixed.
Thank you in advance for your speedy attention to this matter.
-----------------------------------------------------------------------------------------------------
18Feb2011 EDIT: Updated the title from "Dear Nissan: Please Fix “Charging Stopped”, Bug01" to "Dear Nissan: Please Help with missing “Charging Stopped”"
Also see my "Fri Feb 18, 2011 1:27 pm" post below in this thread for details. To avoid confusion I did not update the contents above, but it appears something intermittent is happening, rather than an outright bug.
Note some interesting details in the table above, however. Notice with 10mins remaining, but the breaker OFF, the car completed charging (?balancing?"), and then sent a "C-C" message.
Anyways ... does not look like a general bug ...