User avatar
mwalsh
Posts: 9644
Joined: Thu Apr 22, 2010 10:10 am
Delivery Date: 05 Jan 2011
Leaf Number: 0213
Location: Garden Grove, CA

Re: Why is my data not showing up in Carwings?

Mon Jan 10, 2011 12:29 pm

A bit weird....I was just out at my car again - I thought I might blow out my user ID and password and re-enter them. So I figured I might as well just try what was already entered one more time as it was, just to see. And what do you know....it worked! I got a message back that said something like "activating account" (it went by too quickly to take a photo) and Carwings now works.

Maybe Nissan is checking on us here to see if we're having any problems?
2011 Blue Ocean SL with 84,000 miles
2015 pack on 12/30/15
Tinted windows
Bosch AGM 12v
Ecopia 422+ tires
L1 EVSE upgrade
FIAMM horns
Superbright LED lighting
2013 sun visors
LED shifter
Heated seats
GT-R map lamp lenses
Altima illuminated door switches

User avatar
garygid
Gold Member
Posts: 12465
Joined: Wed Apr 21, 2010 8:10 am
Delivery Date: 29 Mar 2011
Leaf Number: 000855
Location: Laguna Hills, Orange Co, CA

Re: Why is my data not showing up in Carwings?

Mon Jan 10, 2011 12:44 pm

How does one see the CARWINGS firmware version number in the car?
See SOC/GID-Meter and CAN-Do Info
2010 Prius, now for sale
2011 LEAF, sold in 2015
2018 Tesla Model 3
2014 Tesla S, Model 3 in 2019
PU: SDG&E
Solar PV: 33 x 225W -> 7 kW max AC
To Sell: X-treme 5000Li EV motorcycle

AndyH
Posts: 6388
Joined: Fri Apr 23, 2010 3:43 pm
Location: San Antonio

Re: Why is my data not showing up in Carwings?

Mon Jan 10, 2011 3:57 pm

garygid wrote:How does one see the CARWINGS firmware version number in the car?
It's in the service manual. ;) Section AV chapter page 45

The AV panel has a diagnosis mode.
- power switch on
- audio system off
- Press MAP three times, POWER switch two times, and MAP switch once

This will activate diagnosis mode and give two options - Self Diagnosis and Confirmation/Adjustment

Be careful here - you can adjust steering angle, reset the gyroscope used for nav, and tweak other settings.

Check the clock - the date/time has to be set correctly in the AV system for the charge timers to work. (System Diagnostic menu)
One of the options is the version number of the AV software. Not explicitly CarWings, but this is where CarWings 'lives' so maybe close enough? The manual says firmware can be updated via SD card.

EVNation
Posts: 162
Joined: Tue Aug 31, 2010 2:31 pm
Delivery Date: 26 Jun 2015
Location: Redondo Beach, CA
Contact: Website

Re: Why is my data not showing up in Carwings?

Mon Jan 10, 2011 5:07 pm

I spoke with Carwings expert. He is not sure why I am not uploading data but is looking at it. Keep all posted.

User avatar
mwalsh
Posts: 9644
Joined: Thu Apr 22, 2010 10:10 am
Delivery Date: 05 Jan 2011
Leaf Number: 0213
Location: Garden Grove, CA

Re: Why is my data not showing up in Carwings?

Mon Jan 10, 2011 6:33 pm

I think I know what it is (for me at least)....Carwings seems to work when I don't have my GSM (T-Mobile) cell phone in the car with me, but not when I do.

Now, the car is paired to the phone via Bluetooth, and I remember at the dealer we paired the phone AFTER we setup Carwings. So I guess the next thing I should do is try deleting my phone and add it back.
2011 Blue Ocean SL with 84,000 miles
2015 pack on 12/30/15
Tinted windows
Bosch AGM 12v
Ecopia 422+ tires
L1 EVSE upgrade
FIAMM horns
Superbright LED lighting
2013 sun visors
LED shifter
Heated seats
GT-R map lamp lenses
Altima illuminated door switches

User avatar
mwalsh
Posts: 9644
Joined: Thu Apr 22, 2010 10:10 am
Delivery Date: 05 Jan 2011
Leaf Number: 0213
Location: Garden Grove, CA

Re: Why is my data not showing up in Carwings?

Tue Jan 11, 2011 11:44 am

Now I KNOW what my problem is. It's not my phone....it's the Bluetooth connectivity - when my phone is paired to the car Carwings can't properly connect.

I'm going to try my wife's phone when I get home tonight and see if it's Bluetooth, period, or the Bluetooth in this particular phone. If is the phone....that's great.....I've been wanting a new phone for a while.

Anyone else have this problem? Or anyone else with a GSM phone (preferably quad-band) NOT have this problem (so I know which phone I can safely buy)?
2011 Blue Ocean SL with 84,000 miles
2015 pack on 12/30/15
Tinted windows
Bosch AGM 12v
Ecopia 422+ tires
L1 EVSE upgrade
FIAMM horns
Superbright LED lighting
2013 sun visors
LED shifter
Heated seats
GT-R map lamp lenses
Altima illuminated door switches

User avatar
Skywagon
Posts: 429
Joined: Tue May 18, 2010 5:56 pm
Delivery Date: 08 Jan 2011
Location: Chandler, AZ

Re: Data not showing up in Carwings due to Bluetooth!

Tue Jan 11, 2011 12:00 pm

There is data in Carwings for my driving on Sunday and I did not have my phone paired via Bluetooth. Starting Monday I paired my phone to use it for calls and audio streaming (using Slacker on my Android phone). I will have to see if it still uploads. Let me know what you find out as I may or may not see the same thing.

User avatar
mwalsh
Posts: 9644
Joined: Thu Apr 22, 2010 10:10 am
Delivery Date: 05 Jan 2011
Leaf Number: 0213
Location: Garden Grove, CA

Re: Data not showing up in Carwings due to Bluetooth!

Tue Jan 11, 2011 12:08 pm

Skywagon wrote:There is data in Carwings for my driving on Sunday and I did not have my phone paired via Bluetooth. Starting Monday I paired my phone to use it for calls and audio streaming (using Slacker on my Android phone). I will have to see if it still uploads. Let me know what you find out as I may or may not see the same thing.
The phone aside, is there anything you might be aware of that I might be missing, or the dealer might have missed, in setting up my car to transmit the data? Or is it pretty much an automatic deal?
2011 Blue Ocean SL with 84,000 miles
2015 pack on 12/30/15
Tinted windows
Bosch AGM 12v
Ecopia 422+ tires
L1 EVSE upgrade
FIAMM horns
Superbright LED lighting
2013 sun visors
LED shifter
Heated seats
GT-R map lamp lenses
Altima illuminated door switches

User avatar
mwalsh
Posts: 9644
Joined: Thu Apr 22, 2010 10:10 am
Delivery Date: 05 Jan 2011
Leaf Number: 0213
Location: Garden Grove, CA

Re: Data not showing up in Carwings due to Bluetooth!

Tue Jan 11, 2011 12:30 pm

Looks like Nissan is on the case...I just sent them an email and somebody has just refreshed the status of my car (not me). Unfortunately, that won't have shown them any indication of the problem because the phone is in my office with me right now, not in the car.
2011 Blue Ocean SL with 84,000 miles
2015 pack on 12/30/15
Tinted windows
Bosch AGM 12v
Ecopia 422+ tires
L1 EVSE upgrade
FIAMM horns
Superbright LED lighting
2013 sun visors
LED shifter
Heated seats
GT-R map lamp lenses
Altima illuminated door switches

hobbyguy
Posts: 134
Joined: Wed Jun 16, 2010 9:11 pm
Delivery Date: 05 Jan 2011
Leaf Number: 000195
Location: Castaic - Santa Clarita, CA

Re: Data not showing up in Carwings due to Bluetooth!

Tue Jan 11, 2011 12:31 pm

I was not showing up on CarWings or on the rankings. I got in the car yesterday and went through every setting on Carwings. I found one that said something like this "send info to center at - each start up, - every 2 hours, - every 6 hours" or something close to that. I am not near my car to go look. I checked off the "at startup" and now I am getting the charging emails and texts, the finished charging, the climate control on etc. I am also in the rankings now as GnGsLEAF.
I don;t know why it was not set that way to begin with but it worked. Glen

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