704hov1095
Posts: 25
Joined: Fri Apr 22, 2011 12:11 pm
Delivery Date: 0- 6-2011

New Leaf lasts 2 days before crashing

Wed Jun 22, 2011 8:51 am

Electronic crash, that is. Delivered 6/18 and drove just fine for 2 days, including recharging both with my AV L2 and trickle charging at work with L1 unit. Returned home from work 2 nites ago with approx. 12 residual miles, plugged it back into the L2 and went to bed. As I got up yesterday, the dash charging lights were off and the car would not do anything other than turn on the accessories. Called the EV hotline and the first guy was a total amateur (I could hear him turning pages of a manual) and we mutually gave up. I called a little later from work (took my fully reliable Honda Civic Hybrid, which thankfully I did not trade in) and spoke to a much more knowledgeable guy named Paul Smith. He waited until I got home (staying beyond his structured hours at his desk in Ohio), and walked me through several steps, none of which worked. He contacted my dealer, and the salesman who sold me the vehicle actually drove out to my house after he left work (about a 8-mile drive), confirmed the car was dead in place, and today the car will be towed to the dealer.

I'll let you know what happened. Needless to say, I am not a very happy new owner and am already wondering if these cars are ready for the real world...

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Kataphn
Posts: 753
Joined: Thu Jun 03, 2010 10:57 am
Delivery Date: 13 Jun 2013
Location: Los Angeles, CA

Re: New Leaf lasts 2 days before crashing

Wed Jun 22, 2011 9:23 am

The popular (and tested) wisdom on this forum seems to be, when faced with such a situation, disconnect the cable connected to the negative terminal of the 12 volt battery, wait a bit, reconnect and see if that solves the problem. Seems like it would be worth a try prior to towing.
Delivered: May 3, 2011
VIN: 1467 made 3-7-11
SL, Blue, eTec trim, EV project Blink
[purchased] as of 11-1-13: 25,000: 11 bars
Also have a PiP

Stoaty
Posts: 4490
Joined: Fri Jun 18, 2010 9:50 pm
Delivery Date: 12 Jun 2011
Leaf Number: 3871
Location: West Los Angeles

Re: New Leaf lasts 2 days before crashing

Wed Jun 22, 2011 9:31 am

704hov1095 wrote:Needless to say, I am not a very happy new owner and am already wondering if these cars are ready for the real world...
We have only had a couple of reports of significant problems with the Leaf. The outcome is that the problem gets fixed, and we never hear about it again. While it is annoying for you, don't be concerned that this means your Leaf will be unreliable.
2011 Leaf with 62,000 miles given to Nephew
2013 Tesla Model S85 with 251 miles rated range at full charge
Leaf Spy Manual
Battery Aging Model Spreadsheet

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Nekota
Posts: 616
Joined: Sat Dec 11, 2010 11:16 pm
Delivery Date: 12 May 2011
Leaf Number: 2182
Location: Sunnyvale, CA

Re: New Leaf lasts 2 days before crashing

Wed Jun 22, 2011 9:45 am

What I would like to see is a message from CarWings that the vehicle did not start charging as expected. The 'near' charging station fault is nice but after plugging in and accidentally leaving the car powered on could pull the battery down and inhibit the charge cycle from starting. I'm purely speculating and maybe low battery / charging with EV energized has already been answered or discussed before.
Res 20Apr2010 / Ordered 27Sep2010 / Delivered 12May2011

PV System

Carlos
Posts: 201
Joined: Thu Jun 03, 2010 10:50 am
Delivery Date: 31 Mar 2011
Leaf Number: 0872
Location: Phoenix, AZ

Re: New Leaf lasts 2 days before crashing

Wed Jun 22, 2011 9:56 am

704hov1095 wrote:Electronic crash, that is.
I'll let you know what happened. Needless to say, I am not a very happy new owner and am already wondering if these cars are ready for the real world...
I just have to giggle a bit at your situation... No ill intent, ;) just made me remember my second day of ownership watching my LEAF leave me stranded as it left on a flatbed tow truck back to the dealer. This was one of the early stage AC issues. A day at the Dealer Spa and it was back to me without another problems, 2700 miles and going...(Knock)

Chill its all good :ugeek:
Warranty Battery Replacement 09/16/2013. 31055 miles

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mwalsh
Posts: 9651
Joined: Thu Apr 22, 2010 10:10 am
Delivery Date: 05 Jan 2011
Leaf Number: 0213
Location: Garden Grove, CA

Re: New Leaf lasts 2 days before crashing

Wed Jun 22, 2011 10:25 am

Flame suit on.....but that sort of sounds to me like you left the car turned on. No timer charging would be my first indicator and the completely dead battery pack my second.
2011 Blue Ocean SL with 84,000 miles
2015 pack on 12/30/15
Tinted windows
Bosch AGM 12v
Ecopia 422+ tires
L1 EVSE upgrade
FIAMM horns
Superbright LED lighting
2013 sun visors
LED shifter
Heated seats
GT-R map lamp lenses
Altima illuminated door switches

704hov1095
Posts: 25
Joined: Fri Apr 22, 2011 12:11 pm
Delivery Date: 0- 6-2011

Re: New Leaf lasts 2 days before crashing

Wed Jun 22, 2011 10:29 am

mwalsh wrote:Flame suit on.....but that sort of sounds to me like you left the car turned on. No timer charging would be my first indicator and the completely dead battery pack my second.
You may be right. But we'll see if the only verdict at the dealer is that the battery is fully drained. You think it would be able to charge when fully dead, no?

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davewill
Posts: 5081
Joined: Thu Mar 17, 2011 6:04 pm
Location: San Diego, CA, US

Re: New Leaf lasts 2 days before crashing

Wed Jun 22, 2011 10:34 am

mwalsh wrote:Flame suit on.....but that sort of sounds to me like you left the car turned on. No timer charging would be my first indicator and the completely dead battery pack my second.
I saw nothing in his post to suggest the battery was dead. The dash charging lights would normally be off the next morning after an overnight charge was done.
2014 Rav4 EV, Blizzard Pearl White
2011 LEAF SL w/QC, Blue Ocean, returned at end of lease

Carlos
Posts: 201
Joined: Thu Jun 03, 2010 10:50 am
Delivery Date: 31 Mar 2011
Leaf Number: 0872
Location: Phoenix, AZ

Re: New Leaf lasts 2 days before crashing

Wed Jun 22, 2011 10:46 am

704hov1095 wrote:
mwalsh wrote:Flame suit on.....but that sort of sounds to me like you left the car turned on. No timer charging would be my first indicator and the completely dead battery pack my second.
You may be right. But we'll see if the only verdict at the dealer is that the battery is fully drained. You think it would be able to charge when fully dead, no?
I kept an interesting spreadsheet tally on a chalkboard next to my LEAF and Blink Charger.... Every time something would not go as expected, I would make a mark and work to solve the problem. Most times it was a simple procedural issue or something out of sequence :o . I would chalk that one up on the operator error side of the chalkboard. Needless to say after 2700 miles and a chalkboard full on the "Operator Error" side I stopped. My self esteem had hit rock bottom. I would leave for work every day and see 99 chalk marks on the "Operator Error" side. :oops: Now onto that first draft of "LEAF for Dummies", aka; "How I was beaten by a LEAF"
As of today I am able to routinely charge, start, drive to work, and return home. Repeat...... It's a slow process for some of us.. YMMV just sayin... :ugeek:
Warranty Battery Replacement 09/16/2013. 31055 miles

704hov1095
Posts: 25
Joined: Fri Apr 22, 2011 12:11 pm
Delivery Date: 0- 6-2011

Re: New Leaf lasts 2 days before crashing

Wed Jun 22, 2011 9:27 pm

mwalsh wrote:Flame suit on.....but that sort of sounds to me like you left the car turned on. No timer charging would be my first indicator and the completely dead battery pack my second.
Ahem, the car is back from a day at the dealer. While there is no absolute proof, examination found 3 error codes that led to a "fail safe state" indicating with strong probability that DUMMY here, aka 704hov1095, to whom thousands trust their loved ones for complex medical diagnosis, exited the car while it was still on. DUMMY proceeded to insert L2 nozzle and to not take care in noticing the charging lamp was not lit. DUMMY's battery would not charge as car had entered the above state. Dealer was very nice about everything--free tow, no charge for the service, car returned washed again (3 times in 5 days, thank you), and DUMMY is released on his own recognizance again.

Some lessons learned here: (1) IMHO there is insufficient warning (supposedly I should have heard some chimes) when the car is left on and the door is opened; (2) on the AV EVSE, the lamp for active charging is partially lit from the glow just above it from the lamp indicating the vehicle is connected, possibly leading someone to think a good charge is underway (though DUMMY should have noticed no dash lights lit up); (3) there ought to be some sort of reserve power in the event of (near)accidental discharge of the main battery; (4) the help line folks in Ohio are still at the beginning of their own learning curves; (5) Weseloh Nissan here in Orange County is bending over backward to earn customer respect and loyalty.

My experience was mostly "no harm, no foul", and probably served some good in giving the local Nissan dealer some service experience with the Leaf.

The dealer service manager suggested I use Nissan's Facebook page (yet to see it) to post some suggestions that will contribute to a better Leaf II.

Otto (DUMMY for now)

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