saintyohann
Well-known member
DannyAmes said:I would start taking pictures or movies of when the navigation locks up and is non responsive and the sudden drop of bars and other strange behavior like pressing to power off the car and nothing happens.
Make the case again to Nissan CS make sure they advise you as to what actions they are taking to remedy this in partnership with the dealer and Nissan corporate.
Get them to provide an estimated time that your concerns will be addressed.
Call CS and find out who the acting CS manager is and tell about the lack of attention this matter is receiving and find out who the dealership owner is of where your updates took place and ask them directly to escalate the issue with Nissan USA.
Get ready to start going down the lemon law road if their response is unsatisfactory.
Danny,
I've been on that road since April, their lack of response promised on Friday (and another member's post on the update) is what led to my post and decision to file Monday morning (I would have done it over the weekend, but the BBB site doesn't have a Leaf an a Nissan model, so I have to do it over the phone). I would think 4 months+ is enough time.
-red