cdub
Well-known member
I was reliving my nightmare with Chargepoint yesterday... as no matter what I did to hold my chargepoint card infront of it... it wouldn't activate. The "wonderfully helpful" people at Chargepoint had no luck with it and kept telling me to plug it in and back again and try again.
"You should hear a click in the charger and your car should be charging" "I'm not hearing a click." "Take the plug out and put it back into the charger" this repeated four times.
Then they said "try charger #2". CHARGER #2 IS A PADDLE CHARGER!?!!?! IT'S NOT FREAKING COMPATIBLE! These people are clueless.
Frustrated... and since the parking lot was at the time empty... I just moved over to charger #4. My card activated the charger instantly and it worked instantly. I hung up in frustration on those idiots.
Success!!!
When I got back there were a bunch of Leafs's and some poor guy was on the phone with Chargepoint trying to get #3 to work. I told him it didn't work and gave him the cord from #3.
And to add further frustration to my already horrible viewpoint of Charegpoint... I noticed this e-mail this morning:
I WASN'T AT #2 I WAS AT #3!!! And furthermore.... #1 and #2 are paddle chargers and NOT COMPATIBLE WITH THE LEAF! Oh my.. these people are clueless.
"You should hear a click in the charger and your car should be charging" "I'm not hearing a click." "Take the plug out and put it back into the charger" this repeated four times.
Then they said "try charger #2". CHARGER #2 IS A PADDLE CHARGER!?!!?! IT'S NOT FREAKING COMPATIBLE! These people are clueless.
Frustrated... and since the parking lot was at the time empty... I just moved over to charger #4. My card activated the charger instantly and it worked instantly. I hung up in frustration on those idiots.
Success!!!
When I got back there were a bunch of Leafs's and some poor guy was on the phone with Chargepoint trying to get #3 to work. I told him it didn't work and gave him the cord from #3.
And to add further frustration to my already horrible viewpoint of Charegpoint... I noticed this e-mail this morning:
Dear Chris,
The station at which your vehicle is charging, SANTA MONICA / G7 #2, has detected that the vehicle is drawing very little power. This typically means the vehicle is fully charged, but may mean it is configured for delayed charging.
Thank you,
The ChargePoint Network!
I WASN'T AT #2 I WAS AT #3!!! And furthermore.... #1 and #2 are paddle chargers and NOT COMPATIBLE WITH THE LEAF! Oh my.. these people are clueless.