larryvitale
New member
- Joined
- Sep 11, 2015
- Messages
- 1
I was a very early Leaf buyer (may 2011 delivery) with the $1000+ option for a 440 charge port. At hat time the dealer 'steered' me towards ChargePoint and promised that if in need of a charge while traveling no problem top come into a any Nissan dealer. Also promised was a future network of 440 charge stations. ChargePoint has been fine and I use it only rarely; charging at a dealer, even more rarely. Then the dealer got 440 charging stations, but not ChargePoint. I went to a dealer today to ask if I could use the 440 charging since I was far from home and short on time. This was the first time ever. I was treated like some vagrant asking for a handout. After geeing bounced around between various impotent employees, I was told by the manager, ' you can't come in here everyday to get a charge, sign up with eVgo and get an account.'
Wow, they were all nice to me when they wanted me to sign up to buy, their new Leaf. OK, I guess I need to get another account. And when it's time to get another electric car, maybe I can find a company that remembers it customers and treats then with a bit more respect. Nissan seems to have a history of forgetting. First they didn't know if they were Datsun or Nisan, then they don't know who best to 'partner' with to support a charging network. I guess they don't know how to build a loyal customer base.
Maybe I'm off base here. I won't be offended to be set straight, its just left me with a bitter taste in my mouth.
Wow, they were all nice to me when they wanted me to sign up to buy, their new Leaf. OK, I guess I need to get another account. And when it's time to get another electric car, maybe I can find a company that remembers it customers and treats then with a bit more respect. Nissan seems to have a history of forgetting. First they didn't know if they were Datsun or Nisan, then they don't know who best to 'partner' with to support a charging network. I guess they don't know how to build a loyal customer base.
Maybe I'm off base here. I won't be offended to be set straight, its just left me with a bitter taste in my mouth.