Boardwalk Nissan in Redwood City was terrible. My LEAF was brought in on a flatbed (it wouldn't move when starting up). It took them 2 days to look at the car because they were busy - presumably people with prior appointments for oil changes take priority over inoperable cars - and they called me to tell me they were able to get the car to move but couldn't reproduce the problem and there weren't any codes. When I expressed my concern about the car failing to move again in the future, a large gentleman came over and told me in a somewhat menacing way that Boardwalk was the largest LEAF dealer in the country, that they didn't find anything wrong, and was their something else they could help me with sir? Thanks guys. Also, I had a problem in that my iPhone stopped working with the electronics. They told me they got an iPod to work so there was nothing wrong with the car's electronics and I needed to update my phone's operating system or get a new cable. All incorrect. A helpful dealer employee not in service, name omitted to protect the innocent, advised me to disconnect the battery for a few minutes and let the car reboot - which solved the problem immediately and permanently. I got a call from Nissan a few days later after completing the survey, spoke to the rep who seemed concerned about the car not "getting into gear", and promised to contact the dealership. The end result - I never heard from Boardwalk again. (BTW, they were very aggressive while the car was in the shop and afterward about contacting me to sell some minor body work. In fairness to them, their quote was almost exactly the same as a local independent known for good pricing.)
My bottom line view is that Boardwalk is a high-volume service department that works on VWs, Chevys and who knows what else in addition to Nissans. They don't seem to want to spend too much time on LEAFs. It's too bad because my sales experience at Boardwalk was very positive as has been the experience of everybody else on the board. Luckily, LEAFs don't require much maintenance and perhaps because of fewer moving parts, I won't have to take the car in to the dealer very much.