DaveInAvl
Well-known member
My turn to report back in. The local dealer has now had the car for two weeks, with no indication when the replacement front carpet might come in. The service manager told me the new blower box they got (the source of the water leak) had to be pulled off the factory floor but the carpet can't be had that way.
At his suggestion I now have a case number and a LEAF specialist looking into this.
And finally after two weeks I have a "complimentary rental" vehicle. The service department had failed to mention this coverage from page 36 of the Warranty Information Booklet, and I just became aware of it this morning (from MNL!) It's Nissan policy to limit the complimentary rental period to five days but this can be appealed to corporate.
More to follow when something happens.
At his suggestion I now have a case number and a LEAF specialist looking into this.
And finally after two weeks I have a "complimentary rental" vehicle. The service department had failed to mention this coverage from page 36 of the Warranty Information Booklet, and I just became aware of it this morning (from MNL!) It's Nissan policy to limit the complimentary rental period to five days but this can be appealed to corporate.
More to follow when something happens.