I live in Sunnyvale and work in Santa Clara. My commute is less than 12 miles a day. I have less than 12k miles on the LEAF in my almost three year lease of the car.
I had "AIM - Alliance Inspection Management" come and inspect the car as I have to return the car on 11/14.
The representative who came to inspected the car to microscopic details and was saying there were four dents when there was no visible dent.
I didn't want to argue with the rep. I said if I call 100 people to look at the area there might be one person who might notice the microscopic dents. The rep asked me to call 100 people to check.
I ended up calling one of my colleague to inspect the area (this is the trunk door). My colleague didn't find a thing. Rep ended up saying "because your colleague didn't find it I will be waiving it off". It was a very bad experience for me.
Also, minor gouge (only one per tire) which the rep said will let it go to begin with then added to the list and charging me $100 for the minor gouge. These minor gouges which can be discovered when someone nitpicks. Rep added two tires to the list with minor gouges.
The wheel covers which are bound to be scratched with three years of use. Nissan will be charging me $100 per wheel cover. They the typically sell for a lot less in AutoZone. These covers should be part of the wear and tear.
I am totally disappointed by my end of lease experience. I won't be leasing/buying a Nissan car again. I have 6 friends who are leasing with Nissan. I will be telling my story to all my friends for them to be aware.
Thanks!
I had "AIM - Alliance Inspection Management" come and inspect the car as I have to return the car on 11/14.
The representative who came to inspected the car to microscopic details and was saying there were four dents when there was no visible dent.
I didn't want to argue with the rep. I said if I call 100 people to look at the area there might be one person who might notice the microscopic dents. The rep asked me to call 100 people to check.
I ended up calling one of my colleague to inspect the area (this is the trunk door). My colleague didn't find a thing. Rep ended up saying "because your colleague didn't find it I will be waiving it off". It was a very bad experience for me.
Also, minor gouge (only one per tire) which the rep said will let it go to begin with then added to the list and charging me $100 for the minor gouge. These minor gouges which can be discovered when someone nitpicks. Rep added two tires to the list with minor gouges.
The wheel covers which are bound to be scratched with three years of use. Nissan will be charging me $100 per wheel cover. They the typically sell for a lot less in AutoZone. These covers should be part of the wear and tear.
I am totally disappointed by my end of lease experience. I won't be leasing/buying a Nissan car again. I have 6 friends who are leasing with Nissan. I will be telling my story to all my friends for them to be aware.
Thanks!