WWBD said:
Got ours #181 home tonight. The app has never worked for me. But Carwings works fine on the car itself (although it couldn't find any chargers, even the one right there at the dealer!)
Yes our dealer's EVSE didn't show up either (even though they thought it should have been in the carwings database)...until we charged from it after carwings had been set up. Now that's the only one our car knows about, based, I believe, on its personal experience, not on the database.
As to the app - until your car was talking to carwings, it wasn't likely to do anything. The key things mentioned earlier in this thread are - use your Portal password, not the carwings random "pin", and once it's logged in, you have to explicitly tell it to update its data (update button on the bottom row). It talks to the carwings server requesting an update, Carwings pings your car, then replies to the phone. The app displays an alert that the status has been updated, and then you should see your state of charge. If your portal is set up to do so, you'll also get an email saying an update (of carwings data) was done. I do not believe that the app actually communicates directly with your car.
I used the phone app this morning to set the climate control timer from inside the house. The car was plugged in, but quiescent (having charged to 80% last night). The timer you set from the phone is the "time to start warming up the car"....this differs from when you set a climate control timer in the Nav unit, there it's the "time you plan to leave", in that case it fires up the climate control in advance of your departure (haven't tested that one yet).
Anyway... at the appointed time, the (still plugged in) car started sucking juice again from the Clipper Creek EVSE, and warming up the car. By that time I was gone on my bike commute - my wife reported that when she went out to the car (25 minutes after the timer kicked in), the EVSE was active and climate control was operating in the car. Rather than just unplug, she hit the stop button on the EVSE, then unplugged. That caused the climate control to "automatically" cease. And she was on her way.
What I don't know is how much juice from the EVSE it took to cozy up the car during those 25 minutes. I'm hoping it was not operating at a full 3.3KW.
It should be noted - the remote climate control management is not a full interface to the climate control system that you can adjust from within the vehicle, it simply triggers a default target of ~77 degrees in the vehicle - it's either on and trying to reach that temp, or it's not.