Aeolus
Well-known member
.I've been on net metering for over 5 years and on TOU-D-TEV for 18 months. SCE finally installed my smart meter on August 13. And ever since then, SCE hasn't been able to bill me. On Saturday, about 45 days later, a meter reader came out to take a manual reading. He appeared to be some kind of high level meter reader/tech guy. He said that SCE hadn't been able to make contact with my smart meter and that they might have to install a new one (or a non-smart meter, it wasn't clear). He said that SCE has been having trouble connecting with thousands of smart meters along the coastline due to air conditions (he said salt, sand, etc... sand???), and that they were looking at needing to swap many of them out for manually read meters. This after they laid off all of the meter readers
Yeah, Surf's up in Irvine, Dude.
Next they will be blaming the Disneyland fireworks.
There are some common terms for conditions like this. My friend from the consumer electronics industry said they had a term for failed boomboxes returned by their customers. "BDB", an acronym for Box Don't Blow. I've also had customer service reps describe some products with chronic problems as SDW, **** Don't Work.
My feel from talking to various people is that their software that interprets signals from Smart Meters sucks so badly that when they have a complicated job, like keeping track of both time of use and net meter billing, it's BDB and SDW.
On a better note, my September billing was kind of astonishing. I generated slightly more electricity than I consumed, so I sent SCE a net of 19 Kwh. The dollar credit on my bill after TOU rates were applied was $109. Crazy!