owner site down?

[charlestonleafer]

So I tried to check my SOC via the app on my iphone, and it wouldn't update. Then, I went to the site via computer, and it wouldn't update there either. Last, I went to chat with someone from Nissan, and I can't get to the Leaf site through Nissanusa.com? Anyone else experiencing problems today?

 

[DaveEV]

Yep, it appears to be down right now.

 

[charlestonleafer]

Okay, I feel a little better knowing it's not just me, I wonder if they're making some neat changes. Maybe we'll all be pleasantly surprised when it gets back online!

 

[highcountryrider]

Both the website and the iPhone app appear to be down.

 

[Brightonuk]

Maybe they are updating our delivery dates to November

 

[Danal]

Yep, responds with:

An error occurred while processing your request.
Reference #30.2f911160.1320693723.9a7a826



Oddly enough, the main "sales" site is up. :lol: :x

Anyone know who to call and complain? So far, in my few weeks of leaf ownership, my 3 year "Free" Carwings service is somewhere around 50% available. Given that it is not free, but pre-paid when I bought the car, tell me O Nissan, where do I get my subscription extended?

 

[davewill]

Anyone know who to call and complain?

1-800-NO GAS EV

 

[charlestonleafer]

Leaf site is back up, still can't get an update on my car though.


Spoke too soon, everything is back to being the way it should!!!

 

[highcountryrider]

Yep, it appears to be working, iPad and web.

 

[Gonewild]

No com to car still its been days. What are they doing, get the site up Nissan.

 

[davewill]

No com to car still its been days. What are they doing, get the site up Nissan.

The site has been back up for quite a while. I think the problem is probably your car if you're still having problems.

 

[Gonewild]

You have comm to car now?

 

[mpm3710]

So I tried to check my SOC via the app on my iphone, and it wouldn't update. Then, I went to the site via computer, and it wouldn't update there either. Last, I went to chat with someone from Nissan, and I can't get to the Leaf site through Nissanusa.com? Anyone else experiencing problems today?

Yes I did, it stated I was not plugged in. I selected update and it state could not connect to server. I waited for about 10 more minutes and updated again and it came up. I was able to turn on the climate control. I think the server that allows the app to run was temporarily down.

 

[Gonewild]

Ya I read the message now it say the cell service maybe down or out of area.

 

[Gonewild]

OK I got in my cars comm is up they gave me a new battery pack today.

 

[kmp647]

Replaced your whole pack?


Any idea what happened?

 

[highcountryrider]

+1