Sony Rear View Camera Recall - NHTSA ID: To Be Determined

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From NHTSA document RMISC-24V071-8657.pdf: "Nissan has developed a proposed remedy, and expects to complete validation of it
 
There is a NHTSA ID, but I can't edit the original post to change it. 😥

Manufacturer Recall Number: R23D7

NHTSA Recall Number: 24V-071

Recall Status: Recall Incomplete, remedy not yet available

Summary:OVER TIME, THE REAR VIEW CAMERA HARNESS WITHIN THE AFFECTED VEHICLES COULD BECOME DAMAGED FROM HARNESS MOVEMENT AND VIBRATION DURING VEHICLE OR MANUAL HATCH OPERATION.

Safety Risk:IF THE REAR VIEW CAMERA HARNESS BECOMES DAMAGED, THE BACKUP CAMERA DISPLAY IMAGE COULD BECOME BLURRY, DISTORTED, MULTI-COLORED OR BLANK SCREEN. IF THIS CONDITION OCCURS, IT MAY NOT COMPLY WITH FMVSS 111 S.5.5 REAR VISIBILITY. IF THE REAR VIEW IMAGE IS NOT AVAILABLE, REARWARD VISIBILITY MAY BE REDUCED, POTENTIALLY INCREASING THE RISK OF A CRASH.

Remedy: NISSAN IS CURRENTLY DEVELOPING A REMEDY PLAN.

Manufacturer's Notes: Please contact Nissan Consumer Affairs at (800) NISSAN-1 (or 800-647-7261) for additional questions. Monday - Friday 7:00am to 7:00pm CST
 
Looks like Nissan is currently testing the fix for this recall. I had reported the problem to my dealer on my 2022 Leaf, and they had backordered a new camera. But they were contacted by Nissan engineering wanted to know exactly what my symptoms were and how often it failed. An engineer flew out to our dealer with some parts, and they did testing on my car for about a day and ended up just replacing the wiring harness (said the camera was not the problem). So far, no more problems.
 
Hello all,

I just picked up a 2020 SL Plus today. I had purchased it back in April in hopes that the backup camera recall would be dealt with quickly. Sadly it took much longer than I or the dealer anticipated. A solution has been given to the dealership and they fixed my car so that I could take delivery. I know it is not posted and they are probably going to fix cars that are in inventory first so they can sell them.

Just wanted to put this out there as an FYI. I didn't ask for details, just happy to get the Leaf!
 
While the recall site https://nissanna.my.salesforce-sites.com/recall?camp=R23D7 still says Nissan is still developing the fix for the rear camera issue, I recently got the notice that Nissan now has a fix for this recall 24V-071.

I made an appointment and took it to my nearest dealer. They confirmed the issue and said they'd have to order the camera because they can only order it once they confirmed the issue. So I'm waiting for them to call me to tell me when the part has arrived. So more waiting.
 
I just received the recall notice, but since my camera works just fine, I haven't contacted the dealer yet. The notice states that if the camera is working properly, the dealer will apply protective tape and reroute the harness to prevent future movement. I am kind of going with the "if it ain't broke - don't fix it" model right now, but I suppose I will have to do something when the registration comes due again.
 
I waited on the first recall notice we received since I knew they were still getting the parts/process figured out. My 2019 SL started intermittently having the back camera go out after closing the trunk a couple months ago. It would fix itself after a few more open/closes. I received another recall notice saying they had the parts and to call in for an appointment. I called my dealer in the Twin Cities, Mn. metro area last Thursday, and they set up the appointment for that upcoming Monday. They said they had the recall parts and would confirm if it needed a full replacement. My wife brought it in, and the fix took less than an hour total at the shop. She was told they replaced the harness and the camera. I am assuming that fixed it, but it doesn’t happen often to tell for sure.
 
In Central Florida, still no recall paperwork in the mail for me 🤷 I wonder what the roll-out scheme is. Not having any issues with the camera tho, so that's good at least. 2021 SL+.
 
I went through this process last week, and the recall was a waste of my time. I was told by my dealer when I called that the recall involved a firmware update. So I dutifully made the appointment and then spent an hour sitting in their showroom.

When the car was handed back to me, I learned that the recall was actually an inspection of the rear view camera operation by the technician. If the camera is working fine, as mine was, they do nothing. I already knew my camera and its harness were good. If yours is also, don't waste your time on this, and put the notice in the recycle bin.
 
w7gz said:
I went through this process last week, and the recall was a waste of my time. I was told by my dealer when I called that the recall involved a firmware update. So I dutifully made the appointment and then spent an hour sitting in their showroom.

When the car was handed back to me, I learned that the recall was actually an inspection of the rear view camera operation by the technician. If the camera is working fine, as mine was, they do nothing. I already knew my camera and its harness were good. If yours is also, don't waste your time on this, and put the notice in the recycle bin.
Click to expand...
From the recall notification: " If the rearview camera displays properly, your dealer will apply protective tape and reroute the rearview camera harness to prevent the harness movement."

So not a waste of time as far as I'm concerned.

I had it done last week.
 
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I brought my 2019 Leaf in 2 days ago. I’ve been having this issue with the camera since I bought the car in 2020. I’ve gone to the dealership multiple times before this because of the camera. They told me they could not replicate the issue by tugging and shaking the harness and my camera was fine. They said they reinforced the harness. I’ll wait to see if it happens again.
 
KPDX said:
Looks like Nissan is currently testing the fix for this recall. I had reported the problem to my dealer on my 2022 Leaf, and they had backordered a new camera. But they were contacted by Nissan engineering wanted to know exactly what my symptoms were and how often it failed. An engineer flew out to our dealer with some parts, and they did testing on my car for about a day and ended up just replacing the wiring harness (said the camera was not the problem). So far, no more problems.
Click to expand...
Well that only lasted for a couple of months. My rear view camera has started to fail again. I'll contact the dealer next week to have them fix it....again.
 
marshallinwash said:
From the recall notification: " If the rearview camera displays properly, your dealer will apply protective tape and reroute the rearview camera harness to prevent the harness movement."

So not a waste of time as far as I'm concerned.

I had it done last week.
Click to expand...
Same here. My camera worked just fine. Dealer even ordered another camera as mine was not the correct type for the recall. Not sure why...

About the camera, I noticed the colors were more vibrant on my 2018 than on my 2022 (old and new camera after recall). Anyone noticed this also?
 
I wasn’t having any problems with the backup camera on my 2018 SV but when I brought it in they said they needed to replace the wiring harness. They ordered it and it came in the next day. Scheduled another appointment to have it put on. Not a waist of time. Took all of two hours for both appointments.
 
marshallinwash said:
From the recall notification: " If the rearview camera displays properly, your dealer will apply protective tape and reroute the rearview camera harness to prevent the harness movement."

So not a waste of time as far as I'm concerned.

I had it done last week.
Click to expand...
There was absolutely nothing in the paperwork that describe taping the harness. It says they performed an inspection, nothing further.
 

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