ahillbarnes
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Joined: Thu Dec 16, 2010 11:02 pm

I would be happy if nissan wasn't keeping us in the dark

Sat Dec 18, 2010 10:15 am

I for one would be infinitely happier if I didn't feel like I was so in the dark about what is going on. I have been trying to get all kinds of information on why the orders are taking so long, but it is very hard to get information, even from the internet. We placed our order last month and we were told that it was going to be 4-7 months ( march- Jun) to get our car. And that is really about all that we know.

We are up in Oregon so I don't know if our market has anything to do with that or not, it is pretty easy to see that California is their biggest market. But if that is the case then just tell us. We would be a lot more patient if we knew what was going on. So far we have been in this process for about 9 months now.

I would be curious to see what the other Oregon owners timelines look like.

thimel
Posts: 134
Joined: Fri Apr 23, 2010 6:10 pm
Delivery Date: 11 Jun 2011
Location: SF bay area

Re: I would be happy if nissan wasn't keeping us in the dark

Sat Dec 18, 2010 11:32 am

We California people are also being told 4-7 months. We all just have to be patient.

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mwalsh
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Leaf Number: 0213
Location: Garden Grove, CA

Re: I would be happy if nissan wasn't keeping us in the dark

Sat Dec 18, 2010 11:35 am

The "in the dark" club begins here, and has a fair number of members already. Welcome! :D
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evnow
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Delivery Date: 25 Feb 2011
Leaf Number: 303
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Re: I would be happy if nissan wasn't keeping us in the dark

Sat Dec 18, 2010 11:38 am

Companies generally keep us "in the dark" because they are dealing with a lot of uncertainties. But the market / Competetors prevent them from being honest about the uncertainties. So they give a generic statement (4 to 7 months).
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GroundLoop
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Re: I would be happy if nissan wasn't keeping us in the dark

Sat Dec 18, 2010 11:39 am

California is also in the dark.
They've delivered two cars. There are a couple dozen with a moving delivery estimate in Jan/Feb, and the rest of us are Pending. That's pretty thin gruel for information.

smkettner
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Joined: Mon Aug 09, 2010 10:13 pm
Delivery Date: 26 Feb 2014
Location: Orange County, CA

Re: I would be happy if nissan wasn't keeping us in the dark

Sat Dec 18, 2010 1:28 pm

You are not in the dark. Open your eyes and wait.
There is no secret agenda to delay any vehicles or deliberately cause fustration.
If the plans change it is best to just accept the change and be patient.

Any lack of delivery information is because the information does not exist or is too vague to be credible.
I have full faith Nissan is producing the LEAF as fast as possible without compromising quality.

Although some of the accessories could be better described or pictured.
1 bar lost at 21,451 miles, 16 months.
2 bar lost at 35,339 miles, 25 months.
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garygid
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Leaf Number: 000855
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Re: I would be happy if nissan wasn't keeping us in the dark

Sat Dec 18, 2010 1:51 pm

Yes, it appears that Nissan has slowed the delivery rate to be able to check each LEAF very carefully.

Apparently Nissan wants us to get "top quality" LEAFs, not just any LEAF fallen off the tree!

I applaud their considerable extra efforts.
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GeorgeParrott
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Re: I would be happy if nissan wasn't keeping us in the dark

Sat Dec 18, 2010 2:31 pm

Yes, I would also be much more impressed with Nissan if they told us WHY even most of us in the "first day, first 200, orders" are being delayed.

IMHO, they could be hand building each of these cars and get them out faster than what we ARE seeing, so something is going wrong in the production process that is requiring extreme QC on every car, again IMHO.

I cannot come up with any other scenario to explain why production which started back in October has produced so few cars that can be delivered and why Nissan has had to extend the arrival time of those cars they took orders on even back in August. I got my confirmed order placed on 31 August and my "dashboard" now says delivery in "February 2011."

Of course Volt deliveries got held back too, but at least much of that was the delay in getting the Federal window stickers finalized. At least Chevrolet seems to be getting delivery-ready cars off the production line, and actually putting them on trucks TO customers in volume. It would appear that fewer than a dozen Leaf vehicles will get delivered in 2010, while over 350 Volt cars are on the road TO customers and already as many are actually in customer garages as are Leaf models.

Trade-in values are shifting on our current cars as we are forced to wait for the ordered Leaf vehicles; private party sales of current cars might be lost because of this delay, and we have NO APOLOGY and no understanding as to WHY.

The Leaf is the "only game in town" in terms of affordable all-electric, and it appears Nissan knows we have nowhere else to go, no matter how frustrated we get with them.

DaveinOlyWA
Posts: 14885
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Leaf Number: 319862
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Re: I would be happy if nissan wasn't keeping us in the dark

Sat Dec 18, 2010 2:33 pm

i have seen and been part of a lot of new product launches. most either did not announce a timeline until literally days before the launch, or simply missed badly on the release dates.

i should tell you about the new building we just moved into. it was supposed to open Aug 1st, then it was Oct 1, then Nov 215th, etc. it just kept being moved back. but then our old building burned down nov 28th.

we had just been told by Qwest that phone and data lines would take another 6-12 weeks. well, after the fire put us out of business, Qwest probably realized that our million dollar per month phone bill would not be paid unless they got on the ball. so by Dec 5th, we started moving into the new building. granted we are not there yet. we need 600 line installed, we currently have 225 at various levels of functionality (We dont even have a fax line!!)

but one thing we found out. things can get done if someone wants them done bad enough. Nissan wants this badly, very badly and they are doing everything they can to get it done. we can cry about how long its taking, but lets face it. Nissan is MONTHS ahead (years in some cases) of anyone else. the fact that all cars have to come from Japan is not in their favor.

i personally thank Nissan for their efforts, i am willing to exercise a little patience...as long as its just a "little" patience
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GroundLoop
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Re: I would be happy if nissan wasn't keeping us in the dark

Sat Dec 18, 2010 3:09 pm

No matter how you slice it.. it's weird that we watched Job #1 in what, October?
And three or four cars have been delivered since.
If the line has been running, where are they all going?

You can expect that Chevy will be crowing "America produced more EVs than all imports in 2010" come Jan 1. Or something like that. My neighbor says he'll be giving me an electric ride on Christmas "maybe to the Nissan dealer to ask where your car is."

ouch.

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