mxp
Posts: 762
Joined: Fri Apr 23, 2010 9:32 pm
Delivery Date: 26 Jun 2015
Location: Fremont, CA

Re: The Battery Replacement Thread

Fri Sep 04, 2015 9:14 am

baron,

Many thanks for posting this Reddit story. It does sound like Nissan will stand by with their early adopters. Well, I can only remain hopeful.
I am currently down 2 bars, and by July 2016, if I don't lose another 2 bars, I won't qualify for the batt warranty.

Rate of loss is slow for me, and I know for certain that I won't lose 2 extra bars within 10 months. Maybe another 2 years more....

-mxp
baronvonshush wrote:
hobbyguy wrote:Correct. I lost the 4th bar at approx 62,000 and then quickly after that. At least now I know I am at about half battery so I might risk and try to take to work a few times.
Yes Nissan told me that they might be able to do "something " for me and then called me back and gave me ways to conserve the battery, like driving in the slow lane and not using the a/c !!
I should have been a *&^% and wore down the battery before the 60,000 mark, but was not thinking that way and had not read the forum
for some time at that point.
I have not kept any readouts, Nissan of Valencia never had anything they could give me on the car and I was not pushy about it. I have only taken the car in a couple of times and all for very un necessary general maintenance.
I had complete faith and trust in Nissan that they would back up us early adapters. But not so.
hobbyguy, if you see this, check out this post on Reddit and maybe contact that guy. In short, he lost his 4th capacity bar at 65,400 miles, so out of warranty. He emailed "the entire Nissan Executive team" and suddenly his battery was replaced at no charge. I hope you can get a similar resolution.

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DaveEV
Posts: 6245
Joined: Fri Apr 23, 2010 3:51 pm
Location: San Diego

Re: The Battery Replacement Thread

Sat Sep 05, 2015 12:41 am

mxp wrote:It does sound like Nissan will stand by with their early adopters.
That is not standing by their early adopters - that is a persistent owner having to go out of their way to get what they want and it shouldn't be necessary. Most would have given up or not been as lucky and been stuck SOL.

TimLee
Posts: 2811
Joined: Thu Jan 20, 2011 9:40 am
Delivery Date: 17 May 2011
Leaf Number: 2026
Location: Chattanooga, TN

Re: The Battery Replacement Thread

Sat Sep 05, 2015 8:46 am

drees wrote:
mxp wrote:It does sound like Nissan will stand by with their early adopters.
That is not standing by their early adopters - that is a persistent owner having to go out of their way to get what they want and it shouldn't be necessary. Most would have given up or not been as lucky and been stuck SOL.
They stood by one person who managed to find the email address of multiple Nissan executives who lost four bars at a bit more than 5000 miles past their warranty and a bit more than three years.
There are hundreds of people they have done nothing for.
And soon will be thousands that lose four bars shortly after five years and some at less than 35,000 miles.
Nissan's capacity warranty has not stood by their product for a large % of the early adopters.
And until they improved the 2015 with heat resistant battery that might meet their original commitment, every pre 2015 is an early adopter.

Tim Lee
Chattanooga, TN

Man. Date: 03/10/11, VIN # 2026
Delivered 05-17-2011
Blue Ocean, 2011 SL-eTec

mxp
Posts: 762
Joined: Fri Apr 23, 2010 9:32 pm
Delivery Date: 26 Jun 2015
Location: Fremont, CA

Re: The Battery Replacement Thread

Sun Sep 06, 2015 1:30 am

Fair enough, the persistent owner went out of his way and Nissan obviously reviewed the case and offered the battery in the end. Nissan did state the requirements for the battery replacement whether it was practical or not.

Do we know how many other 2011 owners on our forum who have surpassed the 5 yr mark, and was denied a battery replacement ? If so, did they even argue their case with Nissan?
drees wrote:
mxp wrote:It does sound like Nissan will stand by with their early adopters.
That is not standing by their early adopters - that is a persistent owner having to go out of their way to get what they want and it shouldn't be necessary. Most would have given up or not been as lucky and been stuck SOL.

TimLee
Posts: 2811
Joined: Thu Jan 20, 2011 9:40 am
Delivery Date: 17 May 2011
Leaf Number: 2026
Location: Chattanooga, TN

Re: The Battery Replacement Thread

Sun Sep 06, 2015 4:45 am

mxp wrote:... Do we know how many other 2011 owners on our forum who have surpassed the 5 yr mark, and was denied a battery replacement ? If so, did they even argue their case with Nissan?
...
None.
It is too early.
The first 2011 LEAF was delivered in December 2010.
Even that first delivery will not be at five years until December of 2015.

Tim Lee
Chattanooga, TN

Man. Date: 03/10/11, VIN # 2026
Delivered 05-17-2011
Blue Ocean, 2011 SL-eTec

board350
Posts: 12
Joined: Sun Aug 24, 2014 12:28 pm
Delivery Date: 19 Aug 2014
Leaf Number: 002117

Re: The Battery Replacement Thread

Tue Sep 08, 2015 1:31 pm

dhanson865 wrote:
board350 wrote:Thought I'd share quick about my battery replacement. Capacity was dropping real fast after I bought my used 2011 SL. The dealer that had it got it from CA and it ended up in TX. Not a Nissan dealer just a private small lot dealer. He let the car sit for months with a nearly dead pack as best I can tell.

I got the car 19 Aug 2014 with 31,787 on the clock. Paid 13,899 for it. Capacity bars were at 10 if I remember. Started driving it 70 miles a day and charging at work. Bars dropped steadily down to 7 over the next few months. I read threads on here and took it in to get evaluated for capacity warranty.

My closest Nissan dealer didn't know a thing. Tried to tell me it had to be less than 7 bars to qualify. I took it to the next city and that dealer got right on it. Dropped off the car and by that afternoon they called and said a new battery was on the way. Picked up the car and it took about 6 weeks to get the new battery but when it came in and they changed it out. Zero dollars for me and have been driving with 12 bars to this day. :D
Can you give us the date of manufacture from the driver door jamb label and the other items below marked with ?


|Date of 5th bar loss? (and 4th and 3rd if you know them)?
|board350
|City?, Tx
|miles at 5th bar loss? and 4th and 3rd if you know them?
| months
|date of manufacture?
|2011
|2117? (is that the correct VIN?)
|
|
| http://www.mynissanleaf.com/viewtopic.p ... 10#p435486

I know your sig says "2011 LEAF SL, battery replaced under capacity loss warranty 9 DEC 2014 at 36,446 Miles " but I'm hoping you know dates and mileage of the actual bar losses.
First thing, I mis-spoke about the bars. I only got down to 8 bars (lost 4 bars), not 7 bars.

Dates of bar losses:
4th bar Nov 5, 2014 Mileage 35734
I was too ignorant at the time to be concerned with when I lost 3rd bar. I can't be sure but the car had already lost the first 2 bars when I took ownership.
Denton, TX
Date of Manufacture: 3/11
2117 is correct VIN

I posted pics showing proof of the above data on my Google+ account. Can't figure how to put an image in the post.
https://plus.google.com/105798212801351 ... dvyBm2gkuo

Let me know if you need anything else.
2011 LEAF SL, battery replaced under capacity loss warranty 9 DEC 2014 at 36,446 Miles :D

cracovian
Posts: 260
Joined: Fri Jul 29, 2011 7:51 am
Location: Marietta, GA

Re: The Battery Replacement Thread

Wed Sep 09, 2015 8:14 am

So what's worse for the battery - leaving it empty or full for extended periods of time?

I know heat and cycling are the worst but what's next in line? Just wondering about things I should NOT do, so I don't get my lizard replacement next year.
2012 LEAF SL - 72K miles (7 bars)
Reserved: 04/20/2010, Delivered: 11/11/11

10.80 kW AC solar array: LG and SunEdison panels on Enphase

memoryisram
Posts: 12
Joined: Fri Dec 05, 2014 8:26 am
Delivery Date: 19 Dec 2011
Leaf Number: 2335
Location: Northern CA

Re: The Battery Replacement Thread

Wed Sep 09, 2015 9:20 am

cracovian wrote:So what's worse for the battery - leaving it empty or full for extended periods of time?

I know heat and cycling are the worst but what's next in line? Just wondering about things I should NOT do, so I don't get my lizard replacement next year.
Correct about heat and cycling being the worst. I was watching my capacity drop daily in the hot desert doing this, but overcharging the battery and letting it sit was also terrible for the pack.

Even after you've charged it to "full" via L1/L2 connection, I noticed that if you have no charge timers set on the car, and all the charge lights are off on the dash, you can press the timer button inside the car and it will continue to charge a little longer getting it about 90-91% as read via LeafSpy. If I left the car in this overcharged state, I would see a drop in capacity over the next few days.

EV4Taos
Posts: 40
Joined: Mon Nov 19, 2012 5:00 am
Delivery Date: 19 Nov 2012
Location: Taos, NM

Re: The Battery Replacement Thread

Wed Sep 09, 2015 10:36 am

memoryisram wrote:
cracovian wrote:So what's worse for the battery - leaving it empty or full for extended periods of time?

I know heat and cycling are the worst but what's next in line? Just wondering about things I should NOT do, so I don't get my lizard replacement next year.
Correct about heat and cycling being the worst. I was watching my capacity drop daily in the hot desert doing this, but overcharging the battery and letting it sit was also terrible for the pack.

Even after you've charged it to "full" via L1/L2 connection, I noticed that if you have no charge timers set on the car, and all the charge lights are off on the dash, you can press the timer button inside the car and it will continue to charge a little longer getting it about 90-91% as read via LeafSpy. If I left the car in this overcharged state, I would see a drop in capacity over the next few days.
Another good way to get a maximum charge is to run the remote climate control (phone app). The kilowatts will goes up a bit then down but if your patience it goes back up again. I think it might help balance the batteries so it can take more energy.

This is really handy if you are taking a long trip and you need all the miles you can get out of the car. Especially, if you only used 20% the day before. I find that if I don't empty the battery before I charge I can't get the maximum energy in to the battery unless I run the remote climate for any hour. I can usually get another 0.5-0.7 kwh into the battery with this trick.

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TomT
Posts: 10648
Joined: Sun Aug 08, 2010 12:09 pm
Delivery Date: 01 Mar 2011
Leaf Number: 000360
Location: California, now Georgia
Contact: Website

Re: The Battery Replacement Thread

Wed Sep 09, 2015 10:56 am

Which couldn't actually be further from the truth! The experience of the vast majority has been just the opposite and Nissan would not be doing ANYTHING at all right now if they had not been forced to by the class action lawsuit! Nissan has not proved themselves to be a company that cares much about their customers...
mxp wrote: It does sound like Nissan will stand by with their early adopters.
Leaf SL 2011 to 2016, Volt Premier 2016 to 2019, and now:
2019 Model 3; LR, RWD, FSD, 19" Sport Wheels, silver/black; built 3/17/19, delivered 3/29/19.

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