evnow, you should be able to access the status of your LEAF almost from the moment you enter user name and pwd on the screen in the car. I used my smartphone to log onto owner's portal twenty or thirty minutes after I entered the un and pwd, and I got SOC and charging status. If I had to guess, Dave is right. Problem with your account.
Trip data didn't show up for a couple of days, but you may be able to speed that up by forcing your car to talk to momma; things like asking the navigation map to update, or whatever. You also get to select when the car sends data to Carwings; I have it do so each time the car is started. I'd rather have it update each time the car is shut off, but that isn't an option. Other options are every 30 minutes, every hour, etc.
I now see updated trip info within minutes. Incidentally, the center screen will tell you when it is communicating; it says "connecting", and then "downloading". Even though it is actually uploading data to momma.
-Karl